ChargeAutomation + Hotelinking Integration

With ChargeAutomation, we’ve experienced improved cash flow, reduced billing errors, and increased overall productivity. I can confidently say that ChargeAutomation is a game-changer for any business looking to optimize its billing processes. I highly recommend it to fellow entrepreneurs and business leaders seeking a reliable and efficient billing solution.”

Hotelinking

Hotelinking is a suite of tools specifically designed to offer guests a 100% contactless experience. ‌ We help hotel brands to digitalize processes, know their guests better and interact with them, improve their reputation, increase direct reservations, build customer loyalty and monitor the operation of the hotel’s Wi-Fi network. Hotelinking is made up of a diverse group of professionals with extensive experience in the hotel industry, passionate and enthusiastic about leading the contactless revolution within the sector.

Guest Segmentation

Personalized Marketing Campaigns

Feedback Management

Enhance Communication

Direct Bookings

Guest Loyalty

Marketing Automation

Powerful Automation Features

Third Party Integrations

With Hotelinking it is both possible and simple to integrate with other tools, softwares and providers. This way, your hotel can take full advantage of its data and gain relevant insight to apply to your email marketing and loyalty campaigns.

Create an enriched database

Hotelinking is able to consolidate the data obtained from guests that connect via the WiFi with the data in the PMS, creating a much more complete and detailed guest list.

Hotel CRM

Launch personalised and segmented email marketing campaigns to increase direct sales and win the loyalty of your guests using our hotel CRM.

Track sales per user

Thanks to the integration script with the booking engine, we can offer detailed information about the bookings that each guest makes, and therefore see how loyal the guests who have stayed in the hotel are.

Network Operation Center (NOC)

Guarantee a quality, safe and stable connection with our service NOC, aimed at the setup and maintenance of the WiFi network.

Proactive monitoring

To complement the WiFi network set up and maintenance service we offer with NOC, we have a novel solution that focuses on network health monitoring.

How to get started with Hotelinking ?

To initiate the use of Hotelinking, a hotel marketing and guest communication platform, start by visiting the official Hotelinking website. Explore the platform’s features and capabilities, focusing on guest engagement, loyalty programs, and marketing automation. Contact the Hotelinking team through provided channels to inquire about services and pricing. If available, request a demonstration to grasp the platform’s functionalities. Collaborate with the Hotelinking team for account setup and configuration, ensuring alignment with your hotel’s requirements. Integrate Hotelinking with your existing systems for seamless communication. Utilize training resources provided by Hotelinking to familiarize your team with the platform. Begin implementing marketing strategies using Hotelinking’s tools, including personalized campaigns and feedback management. Monitor the platform’s performance, particularly in terms of guest engagement and its impact on direct bookings. Maintain ongoing communication with Hotelinking’s customer support for assistance, updates, and troubleshooting.

Visit Our Website

Explore Features and Capabilities

Contact Hotelinking Team

Request a Demo

Account Setup and Configuration

Integration with Existing Systems

Utilize Training Resources

Implement Marketing Strategies

Monitor Performance

FAQ

Check answers to the most common questions about Charge Automation

What is contactless check-in software?

Contactless check-in software allows hotel guests to self check-in online & enter their room without visiting the front-desk or human interaction.

How does contactless check-in work?

Contactless check-in software works by capturing a guest reservation from a hotel PMS and sending a pre check-in link to a guest enabling them to submit their information, documents & making payments.

What is the best time to send a pre-check-in email to a guests?

The best time to send a pre check-in email to guests is a day before check-in or after the booking.

Which hotels use contactless check-in?

Hotels that use contactless check-in software from ChargeAutomation include CozySuites, Wyndham hotels, UpStay & Carzi Contactless

How do you send a pre-check-in link from your PMS?

Find instructions on how to generate a pre-check-in link through your PMS using template URL’s defined here.

What features of contactless check-in are the most popular?

Hotels and short-term rentals often use contactless check-in by ChargeAutomation for ID-check, payment collection, security deposit authorization, selfie verification, gaining guest intelligence, upselling and more.

Can contactless check-in be used for multiple properties?

ChargeAutomation’s contactless check-in solution is built to facilitate the scaling up of your hospitality business with less effort. You may apply the check-in flow for multiple short-term rentals or hotels at once.

Do guests need to download an app to complete the check-in?

Requiring users to download an app dramatically decreases the conversion rate. ChargeAutomation is a completely web-based solution; however, its user-friendly interface creates an app-like experience.

Is data collected via contactless check-in protected?

ChargeAutomation is GDPR and PCI-compliant solution. Personal data security is the cornerstone of our operations.

Can contactless check-in experience be customized?

Yes, you may define what steps contactless check-in should include such as ID-verification, payment collection, security deposit authorization, selfie verification, upselling and more.