Customize a digital guidebook web app for your guests with check-in instructions, access codes, hotel or vacation rental manuals, live chat & upsell services.
Automate self check-in online, collect guest info & documents, accept credit card payments & allow selfie ID verification using contactless check-in software for hotels & vacation rentals.
Offer personalized upsells during check-in
Reduce guest queues by
using online check-in
Speed up check-in & booking
processes
Collect guest documents &
signatures online
Collect payments & security
deposit during check-in
Elevate guest experiences for vacation rentals and hotels with an automated and smart guidebook. Seamlessly operational 24/7, this personalized guest portal enhances accessibility to crucial information.
Track and manage bookings & payments
See instructions, manuals, access code and FAQs from a single place.
Purchase add-ons and chat with you.
Check themselves in & out and book again.
Seamlessly integrating with diverse hospitality software, our digital guidebook crafts personalized guest experiences featuring their name, stay dates, and preferences.
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Check answers to the most common questions about ChargeAutomation
A digital guidebook for hotels and vacation rentals is an interactive online platform offering guests essential stay information, accessible from any device. It replaces printed materials, providing details on check-in, amenities, local attractions, and more, enhancing guest experiences and communication.
Utilizing ChargeAutomation’s Digital Guidebooks, you can effortlessly convey comprehensive property information to guests, spanning from check-in to check-out and encompassing local suggestions. The process of building and handling these guidebooks is user-friendly and demands no technical know-how. Furthermore, you have the opportunity to upsell additional services, fostering new revenue avenues for your enterprise.
All aspects of your property that guests need to be informed about! This includes check-in procedures, locating amenities, operational guidelines for appliances like laundry machines and hot tubs, and so much more. The scope is truly limitless. Additionally, you can share your top-choice cafes, restaurants, available tours, must-visit destinations, and various experiences.
Absolutely, you can enhance the content with images, videos, maps, and other multimedia elements to provide a visually engaging and informative experience for your guests. This not only makes the guidebook more appealing but also helps in conveying information effectively.
The guidebook is automatically personalized for each guest, featuring their names, stay details, and preferences. Furthermore, the content can dynamically adapt and update based on the specific property the guest is staying at.
Hundreds of vacation rentals and hotels utilize the ChargeAutomation digital guidebook, including prominent names like Upstay, Wyndham, PMI, CozySuites, and more.
Choose between our completely free Basic plan or upgrade to our robust paid plans for advanced features.
Requiring users to download an app dramatically decreases the conversion rate. ChargeAutomation is a completely web-based solution; however, its user-friendly interface creates an app-like experience.
ChargeAutomation is GDPR and PCI-compliant solution. Personal data security is the cornerstone of our operations.
Certainly, you have the freedom to cancel at any time. Rest assured, there are no cancellation fees involved.
100% free to try with no monthly contract
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