Upselling Software for hotels & vacation rentals

Increase revenue by upselling & cross-selling additional services: room upgrades, early check-in, meals & custom deals using ChargeAutomation the leading vacation rental upsells software for short-term rentals.

Why you need upselling software

Improve Guest Satisfaction & Drive Ancillary Revenue

Improve Guest Satisfaction & Drive Ancillary Revenue

Create memorable experiences with a personalized hotel upselling software that turns every interaction into an opportunity for add-on revenue.

Empower your guests to design their own stay with popular extras like early check-in, pool heating, e-bike rentals, or any special experience you offer — all automatically timed to maximize your average booking value.

Maximise Your Profit with Hotel Upselling Software

Maximise Your Profit with Hotel Upselling Software

Drive at least $40 in ancillary revenue per booking with timely, personalized upsells. Use our ready-made upsell templates or build unique add-on offers from scratch to suit your property.

Rely on proven automation to generate incremental revenue on autopilot — and increase your average booking value without any extra effort from your team.

Reduce Operational Friction with Upsell Automation

Reduce Operational Friction with Upsell Automation

Allow guests to purchase add-ons and extras in advance, optimising check-in time and streamlining your front desk operations.

Our hotel upselling software automates the entire process — approve upsell requests only when you have availability, keeping your ancillary revenue flowing without overbooking or extra manual work.

Personalize your offers

Personalize your offers

Elevate your guest experience and boost revenue with personalized upsells.

Change the price settings for properties individually, or in bulk. Whether it’s a flat fee, fee per night or fee per pet– you set it we have it!

Automate guest communication

Automate guest communication

Avoid emails back and forth for early check-in time or special requests.

Contact guests at key points at time before arrival and during their stay with smart messages. Influence their buying decisions.

Auto-collect payments

Auto-collect payments

Collect guest payments for upsells in an efficient and automated manner before their arrival. Eliminate credit card fraud. 

Put temporary credit card holds for upsells that are subject to availability and auto-charge when you approve it.

Increase Average Booking Value with Hotel Upselling Software

Deliver a personalized guest experience at every stage of the guest journey. Our hotel upselling software automates room upgrade offers, ancillary revenue add-ons, and custom extras — so your staff focuses on guests, not admin.

Why your vacation rental needs ChargeAutomation

Custom check-in experience

Pre check-in links

Collect ID/Passport

Guest e-Signatures

Boost revenue with upsells

Auto collect payments

Digital guest guidebook

Check-in reminders

Why vacation rentals like you trust ChargeAutomation

  • $40
    Upsell revenue

    Offer personalized upsells during check-in

  • 50%
    Guest queues

    Reduce guest queues by using online check-in

  • 30min
    Time savings

    Speed up check-in & booking processes

  • 75%
    Guest satisfaction

    Saving guest time & money will make them happy

  • 100%
    Document handling

    Collect guest documents & signatures online

  • 100%
    Eliminate cash-handling

    Collect payments & security deposit during check-in

Increase Average Booking Value with Hotel Upselling Software

Deliver a tailored guest experience at every touchpoint without adding workload to your team. Our hotel upselling software sends automated, personalized ancillary revenue offers based on each guest’s booking profile, journey stage, and stay preferences — boosting average booking value while your staff focuses on what matters most.

Improve Your Bottom Line and Guest Reviews with Hotel Upselling Software

Reduce manual work by going digital with smart vacation rental upselling

Get more opportunities to upsell throughout the guest journey

Allow your guests to customize their stay in advance

Streamline communication for any special requests or services

A guest effortlessly completes online check-in leading to a 5-star review

Client testimonial

“What ChargeAutomation customers are saying about our check-in software”

Andrew
Andrew
UpStay
Read More
ChargeAutomation is easy to use and user friendly, you can surely use the system even if you are a beginner. and the support team are prompt at responding to queries and very informative.
John
John
CozySuites
Read More
We've been using contactless check-in for quite some time already and are really satisfied with how they combined id check, payment collection, terms & conditions and upsells into a single flow. It was easy to implement and guests love the experience.
Erin
Erin
LifeSuites
Read More
Contactless check-in from ChargeAutomation saves so much time for our administrators and we noticed how guest satisfaction improved. 100% recommendation.
Previous
Next

Powerful Hotel Upselling Software That Integrates with Your Current System

Connect our hotel upselling software directly to Cloudbeds, Guesty, Hostaway, and other leading PMS systems. Sync guest data, trigger automated upsell and add-on revenue offers, and push updates across your OTA listings and payment gateways — including Stripe, MercadoPago, and Razorpay — without switching platforms.

Need help?

Check useful resources below or contact our support team on chat

Blog

Learn from our guest experience experts on the ChargeAutomation blog

Case Studies

Get real insights on how we have transformed the short-term rental industry

Help & Support

Find answers & user guides about everything ChargeAutomation from our team

FAQ’s

Check answers to the most common questions about ChargeAutomation

Upselling software allows hotel guests to customize their stay and make special requests before arrival or during their stay without visiting the front-desk or human interaction.

Upselling software works by offering guests to add extra services or special experiences to their stay. It automatically collects payments for the approved requests.

The best time to send an upselling offer to guests is between 7 and 1 day(s) before check-in. 

Hotels that use upselling software from ChargeAutomation include CozySuites, Wyndham hotels, UpStay & Carzi Contactless.

You can define rules for each upselling offer and designate services that are subject to availability upon request. These services will only be confirmed after you approve them.

Hotels and short-term rentals frequently utilize ChargeAutomation’s upselling software for offering early check-ins, late check-outs, pet fees, parking options, romantic packages, airport pick-ups, and other services. With this software, you can easily create a personalized upsell for your property.

ChargeAutomation’s upselling solution is built to facilitate the scaling up of your hospitality business with less effort. You may offer upsells for multiple short-term rentals or hotels at once.

Requiring users to download an app dramatically decreases the conversion rate. ChargeAutomation is a completely web-based solution; however, its user-friendly interface creates an app-like experience.

ChargeAutomation is GDPR and PCI-compliant solution. Personal data security is the cornerstone of our operations.

You can customize the appearance, description, and price of each upsell to create highly converting offers. By using ChargeAutomation, you can prompt your guests to purchase add-ons through an effective notification system.

Starting at just $4/month

100% free to try with no monthly contract