Turn every guest touchpoint into extra revenue, with automated upsells for room upgrades, early check-in, late check-out, and custom add-ons.
Extra revenue this booking
$161.00














Offer the right add-on at the right moment, whether it's a room upgrade, a late checkout, or something unique to your property, all priced and delivered automatically to grow your average booking value with zero extra work.

Add-ons appear right where guests already are, in their booking confirmation, check-in flow, or guest portal, so buying feels like a natural next step, not an extra sales pitch. Requests tied to availability are approved automatically, keeping revenue flowing without overbooking or manual work.

Set pricing per property or in bulk, flat fee, per night, per pet, or per item with quantity and stock rules for things like equipment rentals. Add free upsells too, a nice touch that still runs through the same automated checkout.

Reach guests at the right moment before and during their stay with automated messages that influence buying decisions, no manual follow-up needed.

Payments are collected automatically before arrival, with temporary holds for availability-based upsells that auto-charge once approved. Paid outside the platform, like through Airbnb's Resolution Center? Mark it paid or bypass it, right from your dashboard.

Charge different prices by time window for early check-in, late checkout, or any add-on. Set your own availability by day, and bookings sync automatically with your PMS.

When a guest purchases an upsell, you don't need to worry about paying the vendor. ChargeAutomation handles it automatically

Automate room upgrades, add-ons, and custom extras at every stage of the guest journey, turning each booking into more income without adding work for your team.
Offer personalized upsells during check-in
Reduce guest queues by using online check-in
Speed up check-in & booking processes
Saving guest time & money will make them happy
Collect guest documents & signatures online
Collect payments & security deposit during check-in
Every offer is timed to the guest’s stage in the journey and personalized to their booking, so upgrades and extras feel relevant, not pushy, while your team stays focused on the guest experience.
Go fully digital, cutting manual upsell work
Give guests the extras that make a stay unforgettable, from early check-in to late checkout, the moments that turn into five-star reviews
Let guests customize their stay with personalized add-ons
Automate vendor payouts, no extra communication needed
Connect directly to Cloudbeds, Guesty, Hostaway, and other leading PMS systems, syncing guest data and triggering automated upsell offers across every OTA and payment gateway you already use.
Check answers to the most common questions about ChargeAutomation
ChargeAutomation is hotel upsell software built for hotels, vacation rentals, and short-term rental hosts. It automates room upgrades, early check-in, late check-out, and custom add-ons, with payments collected automatically before the guest arrives.
Upselling software works by offering guests to add extra services or special experiences to their stay. It automatically collects payments for the approved requests.
The best time to send an upselling offer to guests is between 7 and 1 day(s) before check-in.
Hotels that use upselling software from ChargeAutomation include CozySuites, Wyndham hotels, UpStay & Carzi Contactless.
You can define rules for each upselling offer and designate services that are subject to availability upon request. These services will only be confirmed after you approve them.
Hotels and short-term rentals frequently utilize ChargeAutomation’s upselling software for offering early check-ins, late check-outs, pet fees, parking options, romantic packages, airport pick-ups, and other services. With this software, you can easily create a personalized upsell for your property.
ChargeAutomation’s upselling solution is built to facilitate the scaling up of your hospitality business with less effort. You may offer upsells for multiple short-term rentals or hotels at once.
Requiring users to download an app dramatically decreases the conversion rate. ChargeAutomation is a completely web-based solution; however, its user-friendly interface creates an app-like experience.
ChargeAutomation is GDPR and PCI-compliant solution. Personal data security is the cornerstone of our operations.
You can customize the appearance, description, and price of each upsell to create highly converting offers. By using ChargeAutomation, you can prompt your guests to purchase add-ons through an effective notification system.


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