Increase revenue by upselling & cross-selling additional services: room upgrades, early check-in, meals & custom deals using ChargeAutomation the leading vacation rental upsells software for short-term rentals.





Create memorable experiences with a personalized hotel upselling software that turns every interaction into an opportunity for add-on revenue.
Empower your guests to design their own stay with popular extras like early check-in, pool heating, e-bike rentals, or any special experience you offer — all automatically timed to maximize your average booking value.
Drive at least $40 in ancillary revenue per booking with timely, personalized upsells. Use our ready-made upsell templates or build unique add-on offers from scratch to suit your property.
Rely on proven automation to generate incremental revenue on autopilot — and increase your average booking value without any extra effort from your team.
Allow guests to purchase add-ons and extras in advance, optimising check-in time and streamlining your front desk operations.
Our hotel upselling software automates the entire process — approve upsell requests only when you have availability, keeping your ancillary revenue flowing without overbooking or extra manual work.
Elevate your guest experience and boost revenue with personalized upsells.
Change the price settings for properties individually, or in bulk. Whether it’s a flat fee, fee per night or fee per pet– you set it we have it!
Avoid emails back and forth for early check-in time or special requests.
Contact guests at key points at time before arrival and during their stay with smart messages. Influence their buying decisions.
Collect guest payments for upsells in an efficient and automated manner before their arrival. Eliminate credit card fraud.
Put temporary credit card holds for upsells that are subject to availability and auto-charge when you approve it.
Deliver a personalized guest experience at every stage of the guest journey. Our hotel upselling software automates room upgrade offers, ancillary revenue add-ons, and custom extras — so your staff focuses on guests, not admin.
Offer personalized upsells during check-in
Reduce guest queues by using online check-in
Speed up check-in & booking processes
Saving guest time & money will make them happy
Collect guest documents & signatures online
Collect payments & security deposit during check-in
Deliver a tailored guest experience at every touchpoint without adding workload to your team. Our hotel upselling software sends automated, personalized ancillary revenue offers based on each guest’s booking profile, journey stage, and stay preferences — boosting average booking value while your staff focuses on what matters most.
Reduce manual work by going digital with smart vacation rental upselling
Get more opportunities to upsell throughout the guest journey
Allow your guests to customize their stay in advance
Streamline communication for any special requests or services
Connect our hotel upselling software directly to Cloudbeds, Guesty, Hostaway, and other leading PMS systems. Sync guest data, trigger automated upsell and add-on revenue offers, and push updates across your OTA listings and payment gateways — including Stripe, MercadoPago, and Razorpay — without switching platforms.
Check useful resources below or contact our support team on chat
Learn from our guest experience experts on the ChargeAutomation blog
Get real insights on how we have transformed the short-term rental industry
Find answers & user guides about everything ChargeAutomation from our team
Check answers to the most common questions about ChargeAutomation
Upselling software allows hotel guests to customize their stay and make special requests before arrival or during their stay without visiting the front-desk or human interaction.
Upselling software works by offering guests to add extra services or special experiences to their stay. It automatically collects payments for the approved requests.
The best time to send an upselling offer to guests is between 7 and 1 day(s) before check-in.
Hotels that use upselling software from ChargeAutomation include CozySuites, Wyndham hotels, UpStay & Carzi Contactless.
You can define rules for each upselling offer and designate services that are subject to availability upon request. These services will only be confirmed after you approve them.
Hotels and short-term rentals frequently utilize ChargeAutomation’s upselling software for offering early check-ins, late check-outs, pet fees, parking options, romantic packages, airport pick-ups, and other services. With this software, you can easily create a personalized upsell for your property.
ChargeAutomation’s upselling solution is built to facilitate the scaling up of your hospitality business with less effort. You may offer upsells for multiple short-term rentals or hotels at once.
Requiring users to download an app dramatically decreases the conversion rate. ChargeAutomation is a completely web-based solution; however, its user-friendly interface creates an app-like experience.
ChargeAutomation is GDPR and PCI-compliant solution. Personal data security is the cornerstone of our operations.
You can customize the appearance, description, and price of each upsell to create highly converting offers. By using ChargeAutomation, you can prompt your guests to purchase add-ons through an effective notification system.


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