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Automate security deposit collection for hotels & vacation rentals
Avoid costly payment processor fees by holding, not charging, security deposits with automated pre-authorization. Streamline security deposit management and minimize guest-related damages with ChargeAutomation’s Security Deposit management features.
Trusted by the top vacation rentals & hotels
Why you need a vacation rental security deposit collection software
Flexible Security Deposit Scheduling Pre-Authorise on Your Timeline
Give guests the flexibility to add their payment method at any point before arrival. The security deposit pre-authorisation is then triggered automatically on your chosen schedule — at booking, before check-in, or on a custom date, ensuring seamless damage deposit collection with no manual follow-up.
Chargeback Protection for Hotels — Fraud Prevention Built Into Every Payment
Stop treating fraud prevention as a trade-off with payment convenience. Our hospitality fraud prevention platform combines real-time transaction monitoring, guest ID verification, and chargeback dispute management — so hotels and vacation rentals can accept payments confidently without absorbing dispute losses.
Reduce Payment Processing Fees With Security Deposit Pre-Authorisation
Avoid the 3% processing fee on security deposit charges and refunds by switching from card charges to automated pre-authorisation holds. You only pay for successful transactions — eliminating unnecessary processing costs on deposits that are never claimed, across every connected payment gateway.
Per-Property Security Deposit Rules — Customise Amounts, Schedules, and Payment Channels
Set different security deposit amounts, pre-authorisation rules, and collection schedules for each property or booking channel — including direct bookings, OTA reservations from Airbnb, Booking.com, and Expedia, and reservations managed via your PMS. Full control of your damage deposit software settings, per property, with no manual overrides needed.
Automated Deposit Notifications and Guest Payment Reminders
GReceive real-time alerts via email, SMS, or in-app every time a security deposit is processed, pre-authorised, or updated. Guests are automatically reminded when a payment is overdue or a pre-authorisation fails — eliminating manual follow-up from your property management workflow entirely.
Multi-Gateway Payment Platform — Connects With 100+ Payment Gateways, Any PMS, and Every Booking Source
Our multi-gateway payment platform integrates with over 100 payment gateways globally — including Stripe for international transactions, MercadoPago for LATAM hotel payments, and Razorpay for India and Asia hotel payment processing. Whatever your PMS, OTA, or direct booking source, automated security deposit pre-authorisation works seamlessly across all channels.
Protect your vacation rental property with automated security deposit authorizations
Elevate your vacation rental property security and increase operations efficiency with scheduled damage deposits authorizations that can apply to any booking channel.
Why your vacation rental needs ChargeAutomation
Custom check-in experience
Pre check-in links
Collect ID/Passport
Guest e-Signatures
Boost revenue with upsells
Auto collect payments
Digital guest guidebook
Check-in reminders
Why hosts like you trust ChargeAutomation
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$40Upsell revenue
Offer personalized upsells during check-in
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50%Guest queues
Reduce guest queues by using online check-in
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30minTime savings
Speed up check-in & booking processes
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75%Guest satisfaction
Saving guest time & money will make them happy
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100%Document handling
Collect guest documents & signatures online
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100%Eliminate cash-handling
Collect payments & security deposit during check-in
Protect your vacation rental with automated security deposit authorizations
Elevate your property security and increase operations efficiency with scheduled damage deposits authorizations that can apply to any booking channel.
What can you do with a security deposit or damage waiver?
Collect partial or full security deposit
Release pre-authorization hold
Extend pre-authorization hold
Send auto payment reminders to guests
Client testimonial
“What ChargeAutomation customers are saying about us”
UpStay Read More
ChargeAutomation is easy to use and user friendly, you can surely use the system even if you are a beginner. and the support team are prompt at responding to queries and very informative.
CozySuites Read More
We've been using contactless check-in for quite some time already and are really satisfied with how they combined id check, payment collection, terms & conditions and upsells into a single flow. It was easy to implement and guests love the experience.
LifeSuites Read More
Contactless check-in from ChargeAutomation saves so much time for our administrators and we noticed how guest satisfaction improved. 100% recommendation.
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Automated security deposit collection that integrates with your current system
Our damage deposit software integrates with a wide range of hospitality software ensuring that you can access guest data needed and automatically update your PMS, OTA & payment gateway.
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FAQ’s
Check answers to the most common questions about ChargeAutomation
Security deposit is collected in a form of authorization (hold). The maximum holding period for Stripe users is 28 days for Visa and 30 days for Discover/MasterCard/Amex or 7 days for other cards.
Once a booking ended, the Security deposit is automatically released 3 days after check out.
In ChargeAutomation, there are 3 ways of collecting security deposit
By manually sending authorization request link to your customer.
By creating a re-usable authorization link and sharing it to anyone.
By creating auto payment rule for automatic collection.
Our superior detection eliminates fraudulent chargebacks entirely. Zero fraud guaranteed.
Short-term rental companies that use upselling software from ChargeAutomation include CozySuites, PMI, UpStay & Carzi Contactless and many more.
You can define rules, schedule dates and the amount of security deposit authorization for each property or booking channel.
If you detect any damage to the property once the guest has left, you may opt to capture funds from the security deposit authorization. This can be initiated directly through ChargeAutomation.
You can capture the whole amount or a partial amount and leave a brief description for your records.
Security deposit authorizations are automatically returned 3 days after check out.
ChargeAutomation will continue to send automatic notifications to the guest, reminding them of the requirement to provide valid credit card details.
ChargeAutomation is GDPR and PCI-compliant solution. Personal data security is the cornerstone of our operations.
With security deposit authorizations by ChargeAutomation you save on processing fees from your payment gateway. Only a fraction of those fees for using ChargeAutomation’s security deposit software.
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