Automate security deposit collection for hotels & vacation rentals

Eliminate cash transactions & reduce guest damage to your hotel or vacation rental using ChargeAutomation’s security deposit collection software with pre-authorization.


Trusted by the top vacation rentals & hotels


Why you need security deposit collection software

Protect your property with automated security deposit authorizations

Elevate your property security and increase operations efficiency with scheduled damage deposits authorizations that can apply to any booking channel.

Why your vacation rental needs ChargeAutomation

Custom check-in experience

Pre check-in links

Collect ID/Passport

Guest e-Signatures

Upsell during check-in

Auto collect payments

Digital guest guidebook

Check-in reminders

Why hosts like you trust ChargeAutomation


Upsell revenue

Offer personalized upsells during check-in


Guest queues

Reduce guest queues by
using online check-in


Time savings

Speed up check-in & booking


Guest satisfaction

Saving guest time & money will make them happy


Document handling

Collect guest documents &
signatures online


Eliminate cash-handling

Collect payments & security
deposit during check-in

Protect your property with automated security deposit authorizations

Elevate your property security and increase operations efficiency with scheduled damage deposits authorizations that can apply to any booking channel.

What can you do with a security deposit pre-authorization hold?

Collect partial or full security deposit

Release pre-authorization hold

Extend pre-authorization hold

Send auto payment reminders to guests


Client testimonial

“What ChargeAutomation customers are saying about us”

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ChargeAutomation is easy to use and user friendly, you can surely use the system even if you are a beginner. and the support team are prompt at responding to queries and very informative.
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We've been using contactless check-in for quite some time already and are really satisfied with how they combined id check, payment collection, terms & conditions and upsells into a single flow. It was easy to implement and guests love the experience.
Read More
Contactless check-in from ChargeAutomation saves so much time for our administrators and we noticed how guest satisfaction improved. 100% recommendation.

Automated security deposit collection that integrates with your current system

Our damage deposit software integrates with a wide range of hospitality software ensuring that you can access guest data needed and automatically update your PMS, OTA & payment gateway.

Need help?

Check useful resources below or contact our support team on chat


Learn from our guest experience experts on the ChargeAutomation blog

Case Studies

Get real insights on how we have transformed the short-term rental industry

Help & Support

Find answers & user guides about everything ChargeAutomation from our team


Check answers to the most common questions about ChargeAutomation

Security deposit is collected in a form of authorization (hold). The maximum holding period for Stripe users is 28 days for Visa and 30 days for Discover/MasterCard/Amex or 7 days for other cards.

Once a booking ended, the Security deposit is automatically released 3 days after check out.

In ChargeAutomation, there are 3 ways of collecting security deposit

  1. By manually sending authorization request link to your customer.

  2. By creating a re-usable authorization link and sharing it to anyone.

  3. By creating auto payment rule for automatic collection. 

Our superior detection eliminates fraudulent chargebacks entirely. Zero fraud guaranteed.

Short-term rental companies that use upselling software from ChargeAutomation include CozySuites, PMI, UpStay & Carzi Contactless and many more.

You can define rules, schedule dates and the amount of security deposit authorization for each property or booking channel. 

If you detect any damage to the property once the guest has left, you may opt to capture funds from the security deposit authorization. This can be initiated directly through ChargeAutomation. 

You can capture the whole amount or a partial amount and leave a brief description for your records.

Security deposit authorizations are automatically returned 3 days after check out.

ChargeAutomation will continue to send automatic notifications to the guest, reminding them of the requirement to provide valid credit card details.

ChargeAutomation is GDPR and PCI-compliant solution. Personal data security is the cornerstone of our operations.

With security deposit authorizations by ChargeAutomation you save on processing fees from your payment gateway. Only a fraction of those fees for using ChargeAutomation’s security deposit software. 

Starting at just $39/month

100% free to try with no monthly contract

Recognised & accredited internationally