Guest experience software for hotels & vacation rentals
Automate security deposit collection for hotels & vacation rentals
Eliminate cash transactions & reduce guest damage to your hotel or vacation rental using Charge Automation’s security deposit collection software with pre-authorization.
Speed up hotel check-in & eliminate queues at the front-desk
Automate self check-in online, collect guest info & documents, accept credit card payments & allow selfie ID verification using contactless check-in software for hotels & vacation rentals.
Trusted by the top vacation rentals & hotels
Why you need security deposit collection software
Schedule Deposit Date
Chargeback Protected
Save Transaction Fees
Customize Per Propery
Notifications & Reminders
Connected With 100+ Payment Gateways
Why your vacation rental needs ChargeAutomation
Custom check-in experience
Pre check-in links
Collect ID/Passport
Guest eSignatures
Upsell during check-in
Auto collect payments
Digital guest guidebook
Check-in reminders
Why hosts like you trust ChargeAutomation
$40
Upsell revenue
Offer personalized upsells during check-in
50%
Guest queues
Reduce guest queues by
using online check-in
30min
Time savings
Speed up check-in & booking
processes
75%
Guest satisfaction
Saving guest time & money
will make them happy
100%
Document handling
Collect guest documents &
signatures online
100%
Eliminate cash-handling
Collect payments & security
deposit during check-in
Protect your property with automated security deposit authorizations
Elevate your property security and increase operations efficiency with scheduled damage deposits authorizations that can apply to any booking channel.
What can you do with a security deposit pre-authorization hold?
Collect partial or full security deposit
Release pre authorization hold
Extend pre authorization hold
Send auto payment reminders to guests
Client testimonial
“What ChargeAutomation customers are saying about us”
UpStay Read More
ChargeAutomation is easy to use and user friendly, you can surely use the system even if you are a beginner. and the support team are prompt at responding to queries and very informative.
CozySuites Read More
We've been using contactless check-in for quite some time already and are really satisfied with how they combined id check, payment collection, terms & conditions and upsells into a single flow. It was easy to implement and guests love the experience.
LifeSuites Read More
Contactless check-in from ChargeAutomation saves so much time for our administrators and we noticed how guest satisfaction improved. 100% recommendation.
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Automated security deposit collection that integrates with your current system
Our damage deposit software integrates with a wide range of hospitality software ensuring that you can access guest data needed and automatically update your PMS, OTA & payment gateway.
Need help?
Check useful resources below or contact our support team on chat
Blog
Learn from our guest experience experts on the ChargeAutomation blog
Case Studies
Get real insights on how we have transformed the short-term rental industry
Help & Support
Find answers & user guides about everything ChargeAutomation from our team
FAQ’s
Check answers to the most common questions about ChargeAutomation
Security deposit is collected in a form of authorization (hold). The maximum holding period for Stripe users is 28 days for Visa and 30 days for Discover/MasterCard/Amex or 7 days for other cards.
Once a booking ended, the Security deposit is automatically released 3 days after check out.
In ChargeAutomation, there are 3 ways of collecting security deposit
By manually sending authorization request link to your customer.
By creating a re-usable authorization link and sharing it to anyone.
By creating auto payment rule for automatic collection.
Our superior detection eliminates fraudulent chargebacks entirely. Zero fraud guaranteed.
Short-term rental companies that use upselling software from ChargeAutomation include CozySuites, PMI, UpStay & Carzi Contactless and many more.
You can define rules, schedule dates and the amount of security deposit authorization for each property or booking channel.
If you detect any damage to the property once the guest has left, you may opt to capture funds from the security deposit authorization. This can be initiated directly through ChargeAutomation.
You can capture the whole amount or a partial amount and leave a brief description for your records.
Security deposit authorizations are automatically returned 3 days after check out.
ChargeAutomation will continue to send automatic notifications to the guest, reminding them of the requirement to provide valid credit card details.
ChargeAutomation is GDPR and PCI-compliant solution. Personal data security is the cornerstone of our operations.
With security deposit authorizations by ChargeAutomation you save on processing fees from your payment gateway. Only a fraction of those fees for using ChargeAutomation’s security deposit software.
Starting at just $39/month
100% free to try with no monthly contract
Recognised & accredited internationally
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