Guest experience software for hotels & vacation rentals
Collect payments automatically
Automatically collect reservation fees, deposit payments, outstanding balances, city taxes, cancellation fees, and tourist taxes for your hotel or vacation rentals.
Stop Chasing Payments
For guests, it is fast and convenient. For you, it eliminates the costs, delays, and non-payment risks of manual billing.
Card Authorization Form
No more credit card authorization forms.
Avoid No-shows
With automated payment collection based on cancellation policy
3D Secure Payments
3D Secure™ (or 3DS) is a secure online payment with card authentication
Eliminate Manual Payments
Eliminate Manually Charging Payments
Eliminate Fraud
You would not worry about fraud customers, disputes and chargebacks for your business with our Chargeback Protection feature
Increase conversion rate
By offering different cancellation policy and let us do the collection
Lower your costs & errors
Lower your costs, time & errors associated with manual collection
Save Transaction Fee
Using pre-authorization instead of charge
PCI Compliant
No manually handling of credit card data
Failed Payment Reminder
Give guests frictionless reminder and ability to add or change payment method
Visual reporting
Easily identify reservation status visually and export reports to csv files.
What Payment Automation Does
Automatically collect Reservation Amount Deposit Payments, Outstanding Balance, Cancellation Fee, Damage deposit
Securely Collect Credit Card
From Guest, OTA website & PMS
Auto Charge & Refund
Based on Cancellation Policy
Auto Report Invalid Cards
To Guests, OTA channel (i.e. Booking.com) & Admin
Auto Schedule Payments
To Collect Partial, Full & Outstanding Payment
Automatic Posting to PMS
Auto Authorize/Release Security Deposit
Auto Detect/Process Virtual Cards
Automated Digital Tracking
Automatically Collect
✓Reservation Amount
✓Deposit Payments
✓Outstanding Balance
✓Cancellation Fee
✓Damage deposit
Setup Auto Payments in 3 Easy Steps
Connect your payment gateway (i.e. Stripe)
with connect to various payment gateways including Stripe.
Connect to your PMS or Reservation Software
Set your auto payment rules by booking source
In less than 5 minutes, you can fully automate payment processing for any booking source i.e. Booking.com, Direct Booking
Frequently Asked Questions
If the reservation includes guest card, ChargeAutomation is able to obtain it from your PMS. Otherwise, a secure link will sent to the guest via email/sms to add card details
You can send the link to any form of messaging communication like email, chat, SMS, or any social media sites, etc. This can be sent automatically or manually by you.
Yes, you can customize auto payment rules by booking source type or property
If a payment is past due or declined, both you and the guest will receive notification via email. The guest will have the option to change payment method.
Our system can detect virtual cards and process them based on the cancellation policy of the booking source
Yes, all payments & refunds made are reflected in your existing PMS or reservation system.
We only charge very minimal fee in using our auto payment. Only successful transactions are charged for 0.15% of transaction amount (e.g. 15 cents on a $100) + $0.25 cents gateway transaction fee. We bill you at the end of the month based on how many transactions are processed.
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