Streamline check-ins, maximize upsells, elevate every stay
The #1 Guest Experience Software For Property Managers & Hotels. Online Check-in, Payment Collection, Security Deposit, Upselling, Rental Agreement, Verification & Guidebook with Smartlock Access
Streamline check-ins, maximize upsells, elevate every stay
The #1 Guest Experience Software For Property Managers & Hotels. Online Check-in, Payment Collection, Security Deposit, Upselling, Rental Agreement, Verification & Guidebook with Smartlock Access
Trusted by the top vacation rentals & hotels
Improve guest satisfaction by 75%
Transform the guest experience with ChargeAutomation by eliminating check-in queues, providing real-time guest communication, using personalized upsells & automating the operations of your short-term rental property.
Save 30 minutes per booking with online check-in
Collect all guest information pre-arrival with our contactless check-in software for hotels, BnB’s & vacation rentals.
Automated Payment Collection
Payment collection should be frictionless for guests which boosts more spending.
- Validate credit cards & experience zero error rate
- Failed payment reminders & auto report invalid cards
- Split guest payments, tourist tax or resort fees
- Sync with your PMS of choice in real-time
- 130+ global payment gateway integrations
- Chargeback fraud detection & prevention
- Stop chasing after payments & guest no shows
- Now accepting Google Pay, Apple Pay, Klarna and 100+ ways for your guests to pay
Prevent Property Damage: Security Deposit & Damage Waiver Collection
Give guests the choice at check-in a refundable security deposit or a non-refundable damage waiver. Both options protect your property and are fully automated.
- Choose between security deposit or damage waiver at check-in
- No transaction fees with security deposit pre-authorisation
- Schedule collection date for deposits or damage waivers
- Damage waiver funds collected upfront, no holds or disputes
- Automated payment reminders for deposits and damage waivers
- Chargeback protected on all deposit and waiver payments
- Customize rules by booking source, property or protection type
Increase upsell revenue by $40 per booking
Use guest preferences to personalise upsells driving up revenue & profits.
- Automate upselling during the entire guest journey
- Upsell pre-arrival, in-stay or post stay
- Curate upsells by property and guest preferences
- Auto-reminders to purchase upsells
- Use existing templates or create your own
- 1-click purchase increases upsells conversion by 15% - 20%
- Customize upsell to be instant purchase or by request
Improve the guest experience with digital guidebooks
Digitalise info that guests need during their stay at your hotel or vacation rental using our web-based guidebooks.
- Check-in instructions & guest manuals
- Access codes, wifi passwords & customizable FAQ's
- Earn more with service upselling
- Live chat & email support
- Receipts & payment history
- Photos, videos, virtual tours & recommendations
- Local maps & tourist guides
We no longer spent time physically collecting documents or contacting guest for payments. CA is doing that for us without lifting a finger.
Union Square Hotel
Modern Check-In Solutions for Modern Hospitality.
Get Started Today & Upgrade Your Check-In Process in Minutes!
Guest Screening with
Biometric ID Verification
Protect your property with AI-powered ID verification that ensures only legitimate guests check in. ChargeAutomation’s biometric guest screening verifies identities in seconds. Prevent fraud, reduce chargebacks, and ensure compliance with local regulations.
- Instant ID verification with facial recognition
- Stop fraudulent bookings before they happen
- Ensure compliance with local guest screening laws
- Seamless experience for both hosts and guests
Automated Authority Reporting & Guest Registration
Meeting local guest reporting requirements has never been easier. ChargeAutomation automates guest data submission to ensure you remain compliant while saving time and eliminating manual reporting errors.
- Automatically submit guest data to authorities
- Avoid fines and compliance risks
- Secure & encrypted data handling
- Stay ahead of evolving regulations
Zero Fraud Guaranteed
Don't make a trade off between payment and risk. Our superior fraud detection eliminates Chargebacks entirely. We're so confident in the models that we cover 100% of fraudulent chargebacks.
50+ PMS Integration
ChargeAutomation can integrate with any Property Management Systems, Channel Management Systems & Web Booking Engines. If you are with a PMS and are interested in using ChargeAutomation please contact us and we will notify you when ChargeAutomation becomes available for you.
Seamless Payments with Your Existing Processor
With over 130 payment gateway options, ChargeAutomation offers the most payment gateway options in the market. Choose from virtually any payment processor that works in your region.
Smart Lock Integrations for Simplified Access
ChargeAutomation is integrated with the industry’s top smart lock providers, enabling secure, automated access for your guests. No keys, no hassle—just easy check-ins and enhanced security. Connect your smart locks today and simplify your operations.
FAQ’s
Check answers to the most common questions about ChargeAutomation
Yes. ChargeAutomation guarantees 100% chargeback protection on transactions processed through the platform, at no extra commission. The industry loses 5 to 6% of annual hospitality revenue to chargeback fraud; ChargeAutomation is built to eliminate that loss entirely.
