Increase revenue with positive guest experience

Hotels & vacation rentals use Charge Automation’s guest experience software for contactless check-in, payment automation, security deposit collection, upselling, chargeback fraud protection, and creating digital guidebook apps.

guest portal

Improve guest satisfaction by 75%

 Transform the guest experience with Charge Automation by eliminating check-in queues, providing real-time guest communication, using personalized upsells & automating the operations of your short-term rental property.


Save 30 minutes per booking with contactless check-in

Collect all guest information & payments pre-arrival with our contactless check-in software for hotels, BnB’s & vacation rentals

guest portal
guest portal

Save time & money with automated payment collection

A happy guest is loyal & will spend more at your hotel or vacation rental boosting revenue. Go cashless with Charge Automation

Reduce guest property damage with security deposit collection

Research has proven that guests act more responsibly & cause less damage when there is a security deposit.

guest portal

Increase upsell revenue by $40 per booking

Use guest preferences to personalise upsells driving up revenue & profits.

Improve the guest experience with digital guidebooks

Digitalise info that guests need during their stay at your hotel or vacation rental using our web-based guidebooks.

Digital Guidebook & Guest Portal
Inverted Commas Logo

We no longer spent time physically collecting documents or contacting guest for payments. CA is doing that for us without lifting a finger.

- Kris Anavis @ Union Square Hotel


Powerful Refund Automation

 Automatically Charge/Refund based on a booking’s cancellation policy or your specified refund policy.

guest portal
guest portal

Card Validation & E-Authorization

Zero Fraud Guaranteed​

Zero Fraud Guaranteed​

Don’t make a trade off between payment and risk. Our superior fraud detection eliminates Chargebacks entirely. We’re so confident in the models that we cover 100% of fraudulent chargebacks.

guest portal

120 payment gateways

ChargeAutomation offers the most payment gateway options in the market by integrating with every major payment gateway. Choose from virtually any payment gateway that you or your guests prefer.

50+ PMS Integration

ChargeAutomation can integrate with any Property Management Systems, Channel Management Systems & Web Booking Engines. If you are with a PMS and are interested in using ChargeAutomation please contact us and we will notify you when ChargeAutomation becomes available for you.

guest portal

Customer Pre Check-in Experience