Digital guidebook web app for hotels & vacation rentals
Customize a digital guidebook web app for your vacation rental guests experience with check-in instructions, access codes, hotel or vacation rental manuals, live chat & upsell services.
Trusted by the top vacation rentals & hotels
Why your vacation rental need a digital guidebooks
Branded Guest Portal
Auto-translation
Guest Chat
Google maps, Photos and Videos
Access Control
Upsell Suggestions
Branded Guest Portal
Personalized & branded guest portal tailored to facilitate the seamless sharing of essential information required for your guests’ exceptional stay.
As a host, you wield the power to manage the information accessible to guests, guided by variables including payment status, ID verification, damage deposit receipts, and more.
Your services will be accessible anytime, anywhere
Elevate guest experiences for vacation rentals and hotels with an automated and smart digital guidebooks. Seamlessly operational 24/7, this personalized guest portal enhances accessibility to crucial information.
Why your vacation rental needs ChargeAutomation
Custom check-in experience
Pre check-in links
Collect ID/Passport
Guest e-Signatures
Boost revenue with upsells
Auto collect payments
Digital guest guidebook
Check-in reminders
Why hosts like you trust ChargeAutomation
$40
Upsell revenue
Offer personalized upsells during check-in
50%
Guest queues
Reduce guest queues by
using online check-in
30min
Time savings
Speed up check-in & booking
processes
75%
Guest satisfaction
Saving guest time & money
will make them happy
100%
Document handling
Collect guest documents &
signatures online
100%
Eliminate cash-handling
Collect payments & security
deposit during check-in
Your services will be accessible anytime, anywhere
Elevate guest experiences for vacation rentals and hotels with an automated and smart guidebook. Seamlessly operational 24/7, this personalized guest portal enhances accessibility to crucial information.
Orchestrate an exceptional guest journey with easy to use smart digital guide book. Let your guests:
Track and manage bookings & payments
See instructions, check in info, manuals, access code and FAQs from a single place.
Purchase add-ons and chat with you.
Check themselves in & out and book again.
Client testimonial
“What ChargeAutomation customers are saying about us”
UpStay Read More
ChargeAutomation is easy to use and user friendly, you can surely use the system even if you are a beginner. and the support team are prompt at responding to queries and very informative.
CozySuites Read More
We've been using contactless check-in for quite some time already and are really satisfied with how they combined id check, payment collection, terms & conditions and upsells into a single flow. It was easy to implement and guests love the experience.
LifeSuites Read More
Contactless check-in from ChargeAutomation saves so much time for our administrators and we noticed how guest satisfaction improved. 100% recommendation.
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Digital guidebook that integrates with your current system
Seamlessly integrating with diverse hospitality software, our digital guidebook crafts personalized guest experiences featuring their name, stay dates, and preferences.
Need help?
Check useful resources below or contact our support team on chat
Blog
Learn from our guest experience experts on the ChargeAutomation blog
Case Studies
Get real insights on how we have transformed the short-term rental industry
Help & Support
Find answers & user guides about everything ChargeAutomation from our team
FAQ’s
Check answers to the most common questions about ChargeAutomation
A digital guidebook for hotels and vacation rentals is an interactive online platform offering guests essential stay information, accessible from any device. It replaces printed materials, providing details on check-in, amenities, local attractions, and more, enhancing guest experiences and communication.
Utilizing ChargeAutomation’s Digital Guidebooks, you can effortlessly convey comprehensive property information to guests, spanning from check-in to check-out and encompassing local suggestions. The process of building and handling these guidebooks is user-friendly and demands no technical know-how. Furthermore, you have the opportunity to upsell additional services, fostering new revenue avenues for your enterprise.
All aspects of your property that guests need to be informed about! This includes check-in procedures, locating amenities, operational guidelines for appliances like laundry machines and hot tubs, and so much more. The scope is truly limitless. Additionally, you can share your top-choice cafes, restaurants, available tours, must-visit destinations, and various experiences.
Absolutely, you can enhance the content with images, videos, maps, and other multimedia elements to provide a visually engaging and informative experience for your guests. This not only makes the guidebook more appealing but also helps in conveying information effectively.
The guidebook is automatically personalized for each guest, featuring their names, stay details, and preferences. Furthermore, the content can dynamically adapt and update based on the specific property the guest is staying at.
Hundreds of vacation rentals and hotels utilize the ChargeAutomation digital guidebook, including prominent names like Upstay, Wyndham, PMI, CozySuites, and more.
Choose between our completely free Basic plan or upgrade to our robust paid plans for advanced features.
Requiring users to download an app dramatically decreases the conversion rate. ChargeAutomation is a completely web-based solution; however, its user-friendly interface creates an app-like experience.
ChargeAutomation is GDPR and PCI-compliant solution. Personal data security is the cornerstone of our operations.
Certainly, you have the freedom to cancel at any time. Rest assured, there are no cancellation fees involved.
Starting at just $39/month
100% free to try with no monthly contract
Recognised & accredited internationally
