Create Frictionless & Profitable Operation

Choose Your Plan

Billed Monthly Billed Annually (Save 25%)
Number of Properties 5 properties
1 100+

Basic

$0/month
Start Basic
$0/month
No Subscription fee!
Start Basic
Core Features
  • No subscription fee!
  • 1 User
  • 3 Custom Questions
  • 3 Video Guides
  • Primary Guest Doc Only
  • 100MB Storage
  • Optional Payment
    Processing: 1% + 0.25

Essentials

per property/month
Switch to annual & save /year
per property
$5/month
$49/month platform fee
Start Essentials
per property/month
per property
$4/month
$39/month platform fee
Start Essentials
Core Features
  • 10 User
  • Unlimited Custom
    Questions
  • Unlimited Video Guides
  • Docs from All Guests
  • 10 GB Storage
  • Optional Payment
    Processing: 0.3% + 0.25

Enterprise

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Core Features
  • For large chain and orgs needing advanced security, control, and support & integration
Core Features
Basic
Essential
Professional
Enterprise
Accept/decline invalid documents
Storage
100MB
1 GB
Unlimited
Unlimited
Multi-location/Chain Management
Chat
Users
1 User
10 Users
Unlimited
Unlimited
Multi-language admin page
Customize by location & source
Self check-in
Contactless check-in
Email templates
SMS templates
PCI Compliant handling of credit card data
SMS notifications
API access
White-label
Zapier integration
Smart locks integration
Dedicated account manager
Priority support
Onlined Check-In (Streamline checkins)
Basic
Essential
Professional
Enterprise
ID/Passport scan
Selfie
Credit Card Scan
Custom Document Upload
Registration card
Health Declaration
Email address (masked email detection)
Arrival co-ordination
E-signature
Rental Contract
1
Unlimited
Unlimited
Unlimited
Custom questions
3
Unlimited
Unlimited
Unlimited
Acceptance of Terms & Conditions
Security deposit
Upsell your services
Customize by booking source & property
Self check-in
Contactless check-in
Allow guest to send Chat message
Collect Basic Information From all Guests
Only primary guest
Collect Passport/ID from all Guests
Only primary guest
Allow multiple terms and conditions
Allow downloading of terms and conditions
Checkin by QR code
Passport exception
Guest Portal
Basic
Essential
Professional
Enterprise
Personalized & Branded Guest Portal
Digital Guidebook
Smart guidebook
Access code
House Manual
Video, images, PDF's & Maps support
Multi-language
Auto Translations
Rules & Regulations
Book Again Link
Web-app (no download!)
Guest Chat
Add/edit payment method
Payment history
Purchase Add-on services (Upsells)
Customize by property & booking source
Unlimited guides
3 Guides Max
Display rules for guides
3 Guides Max
Unlimited property custom fields
3 Guides Max
Automated Payment
Basic 1% + $0.25
Essential 0.3%+ $0.25
Professional 0.15% + $0.25
Enterprise
Customize payment rule by booking source
Customize payment rule by property
Validate credit card upon reservation
Collect reservation total
Outstanding balance
Split first & second payment
Tourist tax
City Tax
Auto Authorize & Release Security Deposit
Auto Detect & Process Virtual Cards
Auto Report Invalid Cards
Failed Payment Reminder
Auto Refund
Automatic Posting to PMS
Payment Request
Authorization request
Re-usable Payment Page
Re-usable Authorization Page
Securely Collect Credit Card
Connect to multiple payment gateways
3D Secure Payments
Chargeback Protection
Automated Digital Tracking of Payment
Everything you need to manage payments
Connect to 120+ Payment Gateways
Only 2 (Stripe and Authorize.NET)
Upsell
Basic 10%
Essential 7%
Professional 3%
Enterprise
Create Custom Upsell
Upsell Templates
Segment by property & room type
Segment by booking source
Segment by Payment type
Offer by time-line
Auto reminders
External Upsells (Third Party)

Calculate your upsell revenue

See how much extra revenue your properties can generate with CA’s built-in upsell engine — and what it costs to get there.

Frequently Asked Questions

What happens at the end of my trial?
Once your free trial ends, your selected plan will automatically activate and the first month will be charged to your card—just like most free trials. If you’re on a paid plan trial and the payment doesn’t go through, your account will be downgraded to basic plan so you can keep using Charge Automation without interruption.
Why Use ChargeAutomation?

ChargeAutomation is the only digital journey solution in the industry that combines collecting pre-arrival info, payments, security deposit, offering upsell & providing personalized customer portal all in one easy-to-use flow.

Can we manage multiple properties?
Yes you can manage multiple properties with its own set of rules.
Does ChargeAutomation collect my funds?

No, ChargeAutomation uses your connected payment gateway, so you are in control of your funds at all time.

Can I use ChargeAutomation as a standalone?

Yes, you can use ChargeAutomation as a standalone solution to collect pre-arrival, payments and security deposit and offer guidebook & chat.

Is it Secure & GDPR Compliant?

 We are PCI Compliance and we do not store credit card data.We are also GDPR compliant and you are in control of your data at all time.

What PMS or gateway do you integrate with?

You can find the list of all platforms we integrate with here.

If you do not find what you're looking for, send us a request via [email protected]

Do I need to have a payment gateway to use your software?

If you want to collect or authorize payments, yes you will need to have one.

Otherwise you can still use it to collect pre-arrival info, guest portal and chat with your customers.

Customized Solution

Available for businesses with multi-chain locations or unique business models