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Check-in & check-out software
The self check-in software built for hotels and vacation rentals. Automate online check-in, collect guest documents, verify ID, and process payments — all before the guest arrives.
Trusted by the top vacation rentals & hotels
Why you need contactless check-in software
Custom check-in experience
Configure your self check-in software flow per property, booking source, or guest type — collecting exactly what each reservation requires, nothing more.
Automated email and SMS reminders keep guests on track to complete check-in before arrival, reducing front-desk load to zero.
Pre check-in links
Send guests a pre-arrival check-in and check-out link via email, SMS, WhatsApp, or QR code — no app download required.
Our hotel self check-in software guides guests through the full arrival process digitally, from document collection to payment, before they set foot on the property.
Collect ID/Passport
Verify every guest before arrival by collecting ID or passport as part of your online check-in flow — no manual handling, no front-desk bottleneck.
Accept or decline identity documents automatically, with instant email notifications sent to guests at each step.
Guest e-Signatures
Collect legally valid e-signatures and terms & conditions acceptance directly inside your self check-in software flow — no separate tools, no manual follow-up.
Automatically approve or flag submissions and trigger email notifications to guests using ready-made templates.
Upsell during check-in
Offer room upgrades, early check-in, breakfast, airport transfers, and parking automatically as part of the check-in and check-out flow — timed to when guests are most likely to convert.
Use data collected during pre-arrival to personalize every offer, turning your self check-in software into an automated revenue channel.
Auto-collect payments
Automate hotel credit card processing directly inside the check-in flow — collecting deposits, outstanding balances, tourist tax, and security deposits without manual intervention.
Eliminate cash handling and chargeback fraud with automated payment processing backed by biometric guest verification and 100% chargeback coverage.
Mobile check-in automation with a few clicks
Run your self check-in software 24/7 with zero front-desk involvement. Guests complete the full arrival process from their phone — no queues, no manual handling, no delays.
More guests processed in less time. Higher satisfaction. Lower operational cost.
Why your vacation rental needs ChargeAutomation
Custom check-in experience
Pre check-in links
Collect ID/Passport
Guest e-Signatures
Boost revenue with upsells
Auto collect payments
Digital guest guidebook
Check-in reminders
Why hosts like you trust ChargeAutomation
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$40Upsell revenue
Offer personalized upsells during check-in
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50%Guest queues
Reduce guest queues by using online check-in
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30minTime savings
Speed up check-in & booking processes
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75%Guest satisfaction
Saving guest time & money will make them happy
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100%Document handling
Collect guest documents & signatures online
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100%Eliminate cash-handling
Collect payments & security deposit during check-in
Digital check-in automation with a few clicks
Serve more customers in less time with no active human involvement using contactless check-in software that runs like clockwork 24/7. Deliver better guest experience by removing bottlenecks at the front-desk with self-check-in.
Take your vacation rental's contactless journey to the next level
Reduce paperwork by going digital with fully contactless heck-in
Get more opportunities to upsell throughout the guest journey
Allow your hotel guests check-in and out from the mobile phones avoiding lines
Cut down operational costs & generate additional revenue
Client testimonial
“What ChargeAutomation customers are saying about our check-in software”
UpStay Read More
ChargeAutomation is easy to use and user friendly, you can surely use the system even if you are a beginner. and the support team are prompt at responding to queries and very informative.
CozySuites Read More
We've been using contactless check-in for quite some time already and are really satisfied with how they combined id check, payment collection, terms & conditions and upsells into a single flow. It was easy to implement and guests love the experience.
LifeSuites Read More
Contactless check-in from ChargeAutomation saves so much time for our administrators and we noticed how guest satisfaction improved. 100% recommendation.
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Mobile check-in that integrates with your current hotel software
Our contactless software integrates with a wide range of hospitality software ensuring that you can access guest data needed for check-in & out from your PMS, OTA & payment gateway.
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FAQ’s
Check answers to the most common questions about ChargeAutomation
Contactless check-in software allows hotel guests to self check-in online & enter their room without visiting the front-desk or human interaction.
Contactless check-in software works by capturing a guest reservation from a hotel PMS and sending a pre check-in link to a guest enabling them to submit their information, documents & making payments.
The best time to send a pre check-in email to guests is a day before check-in or after the booking.
Hotels that use contactless check-in software from ChargeAutomation include CozySuites, Wyndham hotels, UpStay & Carzi Contactless
Find instructions on how to generate a pre-check-in link through your PMS using template URL’s defined here.
Hotels and short-term rentals often use contactless check-in by ChargeAutomation for ID-check, payment collection, security deposit authorization, selfie verification, gaining guest intelligence, upselling and more.
ChargeAutomation’s contactless check-in solution is built to facilitate the scaling up of your hospitality business with less effort. You may apply the check-in flow for multiple short-term rentals or hotels at once.
Requiring users to download an app dramatically decreases the conversion rate. ChargeAutomation is a completely web-based solution; however, its user-friendly interface creates an app-like experience.
ChargeAutomation is GDPR and PCI-compliant solution. Personal data security is the cornerstone of our operations.
Yes, you may define what steps contactless check-in should include such as ID-verification, payment collection, security deposit authorization, selfie verification, upselling and more.
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