ChargeAutomation + 5stelle Integration

With ChargeAutomation, we’ve experienced improved cash flow, reduced billing errors, and increased overall productivity. I can confidently say that ChargeAutomation is a game-changer for any business looking to optimize its billing processes. I highly recommend it to fellow entrepreneurs and business leaders seeking a reliable and efficient billing solution.”

5stelle

5stelle* is a complete all-in-one solution that provides PMS, Channel Manager, Booking Engine, Business Intelligence, Restaurant POS and Payment Gateway. Our hospitality specialists will guide you step-by-step, not only how to use the management system, but also suggesting the best sales strategies for your hotel. Since the 5stelle* official launch at the TTG in October 2013, all our major corporate indices have grown by more than 30% each year. Furthermore, unity is strength, especially in the cloud! For this reason, we have developed numerous valuable partnerships with whom we share every challenge.

More security

Credit cards? No probs!

Advanced interactive reporting

Perfect integration

Download reservations

Complete and secure

Powerful Automation Features

PMS

Each client has specific requirements and 5stelle* enables you to prepare personalised offers and send them immediately via email. Create packages to publish on 5stelle*'s booking engine integrated on your website. Last minute, early bird, extras, minimum stay, you have all the commercial tools at your disposal.

Booking Engine

Over 50% of direct bookings take place via smartphones, a trend that is destined to increase. You can set the reservations up by entering everything you need to know, from the room composition with number of guests and children’s to highlighted offers with dedicated images and increase revenues by upselling other products / services.

Channel Manager

Reservations planner, Booking Engine and OTA are integrated in the PMS. You can effectively manage all sales online and offline with a single tool. Availability, prices, restrictions? 5stelle* takes care of it.

Multi Property

The 5stelle* multi-property features are ideal for small hotel networks and clusters. You can manage multiple accommodation from one platform, centralising the overall availability.

Direct access to our APIs

5stelle * allows you the maximum freedom of connection. Do you have a proprietary app? Do you want a particular data extraction? Your IT manager can independently access our data base.

Payment Gateway

The 5stelle* Payment Gateway is an integrated PMS solution that allows you to receive all online payments in a simple, fast and secure way. Total Security for both you and your guests.

How to get started with 5stelle ?

5stelle* is a native cloud-based Property Management System (PMS) designed to streamline hotel management and enhance online sales. This platform offers time-saving solutions, providing efficient tools for daily hotel operations. To get started, visit the official 5stelle* website, explore its features, and reach out to their sales or support team for inquiries, demos, and customization options. Implement the system with the help of provided training resources and ongoing customer support, ensuring a seamless integration into your hotel’s management processes.

Visit the Official Website

Explore Features and Benefits

Contact Sales or Support

Customization and Setup

Training Resources

Implementation

Launch and Monitor

Customer Support

FAQ

Check answers to the most common questions about Charge Automation

What is contactless check-in software?

Contactless check-in software allows hotel guests to self check-in online & enter their room without visiting the front-desk or human interaction.

How does contactless check-in work?

Contactless check-in software works by capturing a guest reservation from a hotel PMS and sending a pre check-in link to a guest enabling them to submit their information, documents & making payments.

What is the best time to send a pre-check-in email to a guests?

The best time to send a pre check-in email to guests is a day before check-in or after the booking.

Which hotels use contactless check-in?

Hotels that use contactless check-in software from ChargeAutomation include CozySuites, Wyndham hotels, UpStay & Carzi Contactless

How do you send a pre-check-in link from your PMS?

Find instructions on how to generate a pre-check-in link through your PMS using template URL’s defined here.

What features of contactless check-in are the most popular?

Hotels and short-term rentals often use contactless check-in by ChargeAutomation for ID-check, payment collection, security deposit authorization, selfie verification, gaining guest intelligence, upselling and more.

Can contactless check-in be used for multiple properties?

ChargeAutomation’s contactless check-in solution is built to facilitate the scaling up of your hospitality business with less effort. You may apply the check-in flow for multiple short-term rentals or hotels at once.

Do guests need to download an app to complete the check-in?

Requiring users to download an app dramatically decreases the conversion rate. ChargeAutomation is a completely web-based solution; however, its user-friendly interface creates an app-like experience.

Is data collected via contactless check-in protected?

ChargeAutomation is GDPR and PCI-compliant solution. Personal data security is the cornerstone of our operations.

Can contactless check-in experience be customized?

Yes, you may define what steps contactless check-in should include such as ID-verification, payment collection, security deposit authorization, selfie verification, upselling and more.