ChargeAutomation + Siteminder Channel Manager Integration

With ChargeAutomation, we’ve experienced improved cash flow, reduced billing errors, and increased overall productivity. I can confidently say that ChargeAutomation is a game-changer for any business looking to optimize its billing processes. I highly recommend it to fellow entrepreneurs and business leaders seeking a reliable and efficient billing solution.”

Siteminder Channel Manager

SiteMinder Exchange is a platform that connects hotel property management systems (PMS) with online booking channels and third-party applications. It facilitates seamless integration between hotels’ internal systems and various distribution platforms like online travel agencies (OTAs), metasearch engines, and other service providers

Easy connectivity between hotels’ PMS and external platforms.

Helps hotels list their inventory on more booking platforms, increasing visibility and potential bookings.

Ensures that hotel room availability, pricing, and booking details are up-to-date across all channels.

Powerful Automation Features

Platform Connectivity

SiteMinder Exchange acts as a middleware platform, connecting hotel property management systems (PMS) with external service providers such as online travel agencies (OTAs), revenue management systems, and guest experience platforms.

Real-Time Data Synchronization

It allows hotels to synchronize room availability, pricing, and booking details across multiple channels in real-time, reducing the risk of overbooking or outdated information.

Simplified Integration

SiteMinder Exchange simplifies the process of integrating third-party applications with a hotel's internal systems, removing the need for complex technical configurations.

Expanded Market Reach

By connecting to a wide range of booking platforms, hotels can increase their visibility and reach a larger audience, potentially boosting their booking rates.

Enhanced Guest Experience

Through integrations with various guest-focused services (e.g., communication tools, CRM systems), hotels can offer a more personalized and streamlined guest experience.

Efficiency for Hotels

It reduces manual data entry by automating the flow of information between systems, helping hotels operate more efficiently.

Customizable Connections

SiteMinder Exchange offers flexibility for hotels to connect with the tech providers they need, tailoring integrations to specific business requirements.

Revenue Management

It can integrate with revenue management systems, helping hotels optimize pricing strategies based on real-time data.

How to get started with Siteminder Channel Manager ?

The SiteMinder Exchange is to simplify the process of distributing hotel inventory, managing rates, and ensuring real-time synchronization of bookings and cancellations across multiple platforms. It also helps hotels connect with tech providers to enhance guest experience and operational efficiency without complex technical integrations.

Assess Your Integration Needs

Choose the Right Partners

Setup and Configuration

Data Mapping and Synchronization

Monitor and Manage Connections

Train Staff

Ongoing Support

FAQ

Check answers to the most common questions about Charge Automation

What is contactless check-in software?

Contactless check-in software allows hotel guests to self check-in online & enter their room without visiting the front-desk or human interaction.

How does contactless check-in work?

Contactless check-in software works by capturing a guest reservation from a hotel PMS and sending a pre check-in link to a guest enabling them to submit their information, documents & making payments.

What is the best time to send a pre-check-in email to a guests?

The best time to send a pre check-in email to guests is a day before check-in or after the booking.

Which hotels use contactless check-in?

Hotels that use contactless check-in software from ChargeAutomation include CozySuites, Wyndham hotels, UpStay & Carzi Contactless

How do you send a pre-check-in link from your PMS?

Find instructions on how to generate a pre-check-in link through your PMS using template URL’s defined here.

What features of contactless check-in are the most popular?

Hotels and short-term rentals often use contactless check-in by ChargeAutomation for ID-check, payment collection, security deposit authorization, selfie verification, gaining guest intelligence, upselling and more.

Can contactless check-in be used for multiple properties?

ChargeAutomation’s contactless check-in solution is built to facilitate the scaling up of your hospitality business with less effort. You may apply the check-in flow for multiple short-term rentals or hotels at once.

Do guests need to download an app to complete the check-in?

Requiring users to download an app dramatically decreases the conversion rate. ChargeAutomation is a completely web-based solution; however, its user-friendly interface creates an app-like experience.

Is data collected via contactless check-in protected?

ChargeAutomation is GDPR and PCI-compliant solution. Personal data security is the cornerstone of our operations.

Can contactless check-in experience be customized?

Yes, you may define what steps contactless check-in should include such as ID-verification, payment collection, security deposit authorization, selfie verification, upselling and more.