ChargeAutomation makes guest screening easy by automating ID verification, protecting your properties from fraud while ensuring an elevated and professional guest experience—no manual effort required
A smooth check-in sets the tone for a guest’s entire stay. Manual ID checks or last-minute document requests can create friction and delay the process.
ChargeAutomation’s automatic ID verification, allows guests to complete screening easily and securely before arrival. This not only enhances their experience but also demonstrates your professionalism, building trust from the moment they book.
A better experience for guests means more 5-star reviews and repeat bookings for you.
Verify guest identities in seconds with secure, advanced technology designed to detect fake IDs and prevent fraud. Our system uses machine learning to match ID photos with selfies, maximizing accuracy and reducing errors. Built on proven global verification technology, it ensures a seamless, reliable process for hosts and guests alike.
Offer personalized upsells during check-in
Reduce guest queues by
using online check-in
Speed up check-in & booking
processes
Collect guest documents &
signatures online
Collect payments & security
deposit during check-in
Easily automate digital check-ins. Simplify your guest arrival processes, reduce wait times, and elevate the overall experience by securely collecting payments and verifying identities instantly, all through an efficient and seamless system
Personalized Welcome: Upon reservation, guests receive a warm invitation to being their seamless check-in journey. Just one simple link, no apps required.
Effortless Information Entry: Guests easily provide their details including their email address. Uploading IDs and selfies is straightforward, enhancing security while respecting guest privacy
Swift Verification: Advanced technology verifies guest identities promptly, fostering trust and peace of mind. Guests conveniently e-sign rental agreements, streamlining processes and reducing paperwork.
Personalized Guest Portal: That single link transforms into your guest’s digital guidebook, providing essential details to ensure a smooth and enjoyable stay. Guests can effortlessly explore tailored upsell options to personalize their experience, creating lasting impressions.
Our guest screening software integrates with a wide range of hospitality software ensuring that you can access guest data needed for check-in & out from your PMS, OTA & payment gateway.
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Check answers to the most common questions about ChargeAutomation
Guest screening software is a tool that helps vacation rental hosts and property managers verify guest identities, reduce fraud, and ensure property security through automated processes.
Guests upload their ID and take a selfie using a secure link. Advanced technology identifies mismatched or fake IDs, ensuring only verified guests stay at your property.
The best time to send a screening request is immediately after a reservation is confirmed, ensuring a seamless process before check-in. Be sure to activate automated reminders to ensure your guests are reminded of their next steps.
Guest screening software helps short-term rental hosts, vacation rental managers, boutique hotels, and self-managing property owners protect properties and streamline operations.
Yes, our guest screening software can be integrated with your PMS to automate workflows and simplify the process. Click here to see all of our PMS partners
Popular features include ID verification with biometric (selfie) matching, fraud detection, compliance reporting, and real-time updates on verification status.
No, requiring users to download an app dramatically decreases the conversion rate. ChargeAutomation is a completely web-based solution; however, its user-friendly interface creates an app-like experience.
Not at all. The tool is designed to be user-friendly and fully automated. Hosts can set it up and let the system handle the rest without additional effort.
Yes, ChargeAutomation is GDPR and PCI-compliant solution. Personal data security is the cornerstone of our operation.
Yes, you can customize the guest screening experience to align with your branding and specific property requirements.
100% free to try with no monthly contract
