Automatically Offer a Damage Waiver
or Security Deposit at Pre-Check-In

Give guests peace of mind and protect your property-with optional non-refundable damage waiver or refundable deposit choices.

ChargeAutomation - Damage Waivers

Trusted by the top vacation rentals & hotels

wyndham
carzi-contactless
property-management
upstay
cozy-suites

Why You Need Automated Damage Protection

ChargeAutomation - Damage Waiver

Let guests choose how they want to protect their stay.

Enable guests to pick either a refundable security deposit or a non-refundable damage waiver fee during check-in, automatically presented based on your rules.

Add Damage Protection Without the Hassle

Give your guests peace of mind while protecting your property automatically. Whether it’s a refundable deposit or a non-refundable damage waiver, you stay covered without lifting a finger.
Start automating your damage protection process today.

Take Your Guest Protection to the Next Level

Deliver seamless protection, reduce disputes, and increase revenue with automated damage waiver and deposit handling, built for modern hospitality.

Simplify Protection with Automation

Eliminate manual deposit collection or waiver forms with fully automated workflows.

Boost Guest Confidence & Conversion

Give guests flexibility to choose how they protect their stay, either with a deposit or a waiver, enhancing trust.

Speed Up Check-In & Reduce Friction

Let guests handle protection and payments right from their phones before arrival.

Minimize Operational Overhead

No staff follow-ups, no manual refunds, no disputes, just peace of mind.

ChargeAutomation - Guest Protection to the Next Level

Why hosts like you trust ChargeAutomation

$40

Upsell revenue

Offer personalized upsells during check-in

50%

Guest queues

Reduce guest queues by
using online check-in

30min

Time savings

Speed up check-in & booking
processes

75%

Guest satisfaction

Saving guest time & money will make them happy

100%

Document handling

Collect guest documents &
signatures online

100%

Eliminate cash-handling

Collect payments & security
deposit during check-in

Why your vacation rental needs ChargeAutomation

Custom check-in experience

Pre check-in links

Collect ID/Passport

Guest e-Signatures

Boost revenue with upsells

Auto collect payments

Digital guest guidebook

Check-in reminders

Client testimonial

“What ChargeAutomation customers are saying about our check-in software”

Andrew
Andrew
UpStay
Read More
ChargeAutomation is easy to use and user friendly, you can surely use the system even if you are a beginner. and the support team are prompt at responding to queries and very informative.
John
John
CozySuites
Read More
We've been using contactless check-in for quite some time already and are really satisfied with how they combined id check, payment collection, terms & conditions and upsells into a single flow. It was easy to implement and guests love the experience.
Erin
Erin
LifeSuites
Read More
Contactless check-in from ChargeAutomation saves so much time for our administrators and we noticed how guest satisfaction improved. 100% recommendation.
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Protect Your Property Without Slowing Down Check-In

Offer guests flexible options for damage coverage while keeping your operations fully automated. Whether it’s a refundable deposit or a quick waiver fee, you stay protected with zero hassle.

Need help?

Check useful resources below or contact our support team on chat

Blog

Learn from our guest experience experts on the ChargeAutomation blog

Case Studies

Get real insights on how we have transformed the short-term rental industry

Help & Support

Find answers & user guides about everything ChargeAutomation from our team

FAQ’s

Check answers to the most common questions about ChargeAutomation

Contactless check-in software allows hotel guests to self check-in online & enter their room without visiting the front-desk or human interaction.

Contactless check-in software works by capturing a guest reservation from a hotel PMS and sending a pre check-in link to a guest enabling them to submit their information, documents & making payments.

The best time to send a pre check-in email to guests is a day before check-in or after the booking. 

Hotels that use contactless check-in software from ChargeAutomation include CozySuites, Wyndham hotels, UpStay & Carzi Contactless

Find instructions on how to generate a pre-check-in link through your PMS using template URL’s defined here.

Hotels and short-term rentals often use contactless check-in by ChargeAutomation for ID-check, payment collection, security deposit authorization, selfie verification, gaining guest intelligence, upselling and more.

ChargeAutomation’s contactless check-in solution is built to facilitate the scaling up of your hospitality business with less effort. You may apply the check-in flow for multiple short-term rentals or hotels at once.

Requiring users to download an app dramatically decreases the conversion rate. ChargeAutomation is a completely web-based solution; however, its user-friendly interface creates an app-like experience.

ChargeAutomation is GDPR and PCI-compliant solution. Personal data security is the cornerstone of our operations.

Yes, you may define what steps contactless check-in should include such as ID-verification, payment collection, security deposit authorization, selfie verification, upselling and more.

Starting at just $39/month

100% free to try with no monthly contract

Recognised & accredited internationally

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hotel-tech-report
stripe
gdpr