Automatically Offer a Damage Waiver
or Security Deposit at Pre-Check-In
Give guests peace of mind and protect your property-with optional non-refundable damage waiver or refundable deposit choices.
Give guests peace of mind and protect your property-with optional non-refundable damage waiver or refundable deposit choices.
Enable guests to pick either a refundable security deposit or a non-refundable damage waiver fee during check-in, automatically presented based on your rules.
Offering options gives guests peace of mind and reduces hesitation, especially for longer stays or group bookings. Transparency builds trust and better reviews.
Pre-authorize security deposits on guest cards with zero manual steps. Funds are held securely and automatically released post-checkout (based on card type).
Damage waivers are non-refundable and can generate additional revenue or fund minor repairs—without affecting the guest experience.
All deposits and waivers are processed via PCI-compliant gateways (Stripe, etc.) with optional chargeback protection enabled by default.
Give your guests peace of mind while protecting your property automatically. Whether it’s a refundable deposit or a non-refundable damage waiver, you stay covered without lifting a finger.
Start automating your damage protection process today.
Deliver seamless protection, reduce disputes, and increase revenue with automated damage waiver and deposit handling, built for modern hospitality.
Simplify Protection with Automation
Eliminate manual deposit collection or waiver forms with fully automated workflows.
Boost Guest Confidence & Conversion
Give guests flexibility to choose how they protect their stay, either with a deposit or a waiver, enhancing trust.
Speed Up Check-In & Reduce Friction
Let guests handle protection and payments right from their phones before arrival.
Minimize Operational Overhead
No staff follow-ups, no manual refunds, no disputes, just peace of mind.
Offer personalized upsells during check-in
Reduce guest queues by
using online check-in
Speed up check-in & booking
processes
Collect guest documents &
signatures online
Collect payments & security
deposit during check-in
Offer guests flexible options for damage coverage while keeping your operations fully automated. Whether it’s a refundable deposit or a quick waiver fee, you stay protected with zero hassle.
Check useful resources below or contact our support team on chat
Learn from our guest experience experts on the ChargeAutomation blog
Get real insights on how we have transformed the short-term rental industry
Find answers & user guides about everything ChargeAutomation from our team
Check answers to the most common questions about ChargeAutomation
Contactless check-in software allows hotel guests to self check-in online & enter their room without visiting the front-desk or human interaction.
Contactless check-in software works by capturing a guest reservation from a hotel PMS and sending a pre check-in link to a guest enabling them to submit their information, documents & making payments.
The best time to send a pre check-in email to guests is a day before check-in or after the booking.
Hotels that use contactless check-in software from ChargeAutomation include CozySuites, Wyndham hotels, UpStay & Carzi Contactless
Find instructions on how to generate a pre-check-in link through your PMS using template URL’s defined here.
Hotels and short-term rentals often use contactless check-in by ChargeAutomation for ID-check, payment collection, security deposit authorization, selfie verification, gaining guest intelligence, upselling and more.
ChargeAutomation’s contactless check-in solution is built to facilitate the scaling up of your hospitality business with less effort. You may apply the check-in flow for multiple short-term rentals or hotels at once.
Requiring users to download an app dramatically decreases the conversion rate. ChargeAutomation is a completely web-based solution; however, its user-friendly interface creates an app-like experience.
ChargeAutomation is GDPR and PCI-compliant solution. Personal data security is the cornerstone of our operations.
Yes, you may define what steps contactless check-in should include such as ID-verification, payment collection, security deposit authorization, selfie verification, upselling and more.
100% free to try with no monthly contract



