If you want a Superhog alternative, start with what it does. Superhog, now renamed Truvi, made its name with guest screening and damage protection for short-term rentals. It covers claims of up to several million dollars per incident. If you are comparing guest verification services, you need to know what Truvi covers and what other options do differently. This guide covers both.
You will learn what Truvi (formerly Superhog) offers and what to look for in a guest verification service. You will also see how ChargeAutomation's guest screening compares.
Key Takeaways
Superhog is now called Truvi. It offers guest screening plus damage protection backed by insurance for short-term rentals.
The key choice for hosts is insurance-backed protection or deposit-based protection. These are two very different models.
ChargeAutomation uses two-layer biometric verification with a live selfie match. It also uses fuzzy name matching to catch typos.
At check-in, guests choose a refundable security deposit or a non-refundable Damage Waiver.
Verification, payment, and deposits all run through one flow. It is backed by chargeback and fraud protection.
What Does Truvi (Formerly Superhog) Offer?
Truvi, once called Superhog, is a digital trust platform for short-term rental hosts. It offers guest screening, ID verification, and damage protection insurance. Its coverage can reach millions of dollars per claim. It works as an add-on next to your current PMS or booking channels.
Its main strength is the insurance. It protects hosts from guest damage beyond what a normal security deposit would cover. That is a different model from deposit-based protection.
Two-layer biometric verification with a live selfie match
Fuzzy name matching catches typos and spelling changes across alphabets
Security deposit or Damage Waiver, the guest chooses at check-in
Chargeback and fraud protection built into the same payment flow
What to Look for in a Guest Verification Service
First, decide if you need insurance-backed damage protection or deposit-based protection. These two approaches work in very different ways and cost different amounts. Then check if the ID check uses biometric matching or only looks at documents. Biometric matching catches more advanced fraud.
Check if the service links straight to your payment flow, or needs its own signup and billing. A separate tool adds admin work instead of removing it.
Insurance-backed or deposit-based protection
Biometric matching or document checks alone
Links to your current payment flow
Separate signup and billing or one system
What Does Truvi (Formerly Superhog) Offer?
Truvi, once called Superhog, is a digital trust platform for short-term rental hosts. It offers guest screening, ID verification, and damage protection insurance. Its coverage can reach millions of dollars per claim. It works as an add-on next to your current PMS or booking channels.
Its main strength is the insurance. It protects hosts from guest damage beyond what a normal security deposit would cover. That is a different model from deposit-based protection.
Truvi’s guest screening and damage protection service centers on the following:
Guest screening and biometric ID verification
Damage protection insurance that covers large claims
Deposit and waiver collection across linked OTAs
Works next to your current PMS as an add-on
Frequently Asked Questions
Is Superhog still called Superhog in 2026?
No. Superhog is now called Truvi. But many people still search for and use the Superhog name across the industry.
What does Truvi (Superhog) cover for property damage?
Truvi offers damage protection backed by insurance. Depending on the plan, it can cover claims far beyond a typical security deposit.
Is ChargeAutomation a direct alternative to Superhog or Truvi?
ChargeAutomation covers guest ID verification and protection based on payments. It does this through security deposits and chargeback protection. That is a different model from Truvi's insurance cover, so the right fit depends on which approach you prefer.
Does ChargeAutomation use biometric verification like Truvi?
Yes. ChargeAutomation uses two-layer biometric verification that matches a live selfie to the scanned ID. It also uses fuzzy name matching to catch typos and spelling changes across alphabets.
Can guest verification run in the same flow as payment collection?
Yes, with ChargeAutomation. Verification, payment, and security deposits all run through the same online check-in link, not separate tools.