ChargeAutomation vs SuiteOp

See why hotels & vacation rentals use Charge Automation’s guest experience software to streamline check-ins, maximize upsells, elevate every stay!

Book a Demo

Product Feature Competitive Analysis

This table is to compare all the features offered by Charge Automation with features offered by the competition.

Contactless Online Check-in
Collect Payments Automatically
Upselling
Guest Portal
Application

Feature	ChargeAutomation	SuiteOp
Collect Basic Information From single Guest	Yes	Yes
Collect ID of Primary Guest	Yes	Limited
Collect ID from ALL Guests	Yes	No
Collect other Information From ALL Guests	Yes	Limited
Collect Credit Card Scan	Yes	No
Collect Selfie Picture	Yes	No
Rental Agreement	Yes	Yes
Chat	Yes	Limited
Arrival time & arrival method	Yes	No
Collect Digital Signature	Yes	Limited
Custom Questions	Yes	No
Acceptance of Terms & Conditions	Yes	Yes
Allow multiple terms and conditions	Yes	No
Checkin by QR code	Yes	No
Do not collect Passport exception	Yes	No

Feature	ChargeAutomation	SuiteOp
100% fraud chargeback protection	Yes	No
Stripe & 120+ payment gateway integration	Yes	Limited
Connect to non-stripe payment gateways	Yes	No
Auto payment collection rule based on channel & property	Yes	No
Credit card validation rule based on channel & property	Yes	Limited
Security deposit rules based on channel & property	Yes	No
Automatic refund rules	Yes	No
Split & schedule payments	Yes	Limited
Enable automatic extension of security deposit hold by channel	Yes	No
Enable credit card hold extension for future reservation payment	Yes	No
Enable manual payment link requests	Yes	Yes
Enable manual payment link request with schedule	Yes	No
Enable manual payment link request with link expiry	Yes	No
Enable manual payment link request with chargeback protection	Yes	No
Enable manual payment link request with terms and conditions	Yes	Limited
Enable manual payment link request for card holds	Yes	No
Enable payment page creation	Yes	No
Enable payment autolink fill integration	Yes	No
Enable creation of unlimited products	Yes	Limited
Enable collection of authorization on payment page	Yes	No
Enable terms and conditions on payment page	Yes	Limited

Feature	ChargeAutomation	SuiteOp
Offer Upsells	Yes	Yes
Instant upsell purchase	Yes	Limited
Upsell by request	Yes	Yes
Enable mandatory upsells	Yes	No
Multiple picture per upsell	Yes	No
Upsell templates	Yes	Limited
Allow one-time upsells	Yes	Yes
Allow daily rate upsells	Yes	No
Upsell reminders	Yes	No
Upsell by rentals, tags	Yes	No
Customize Upsell by booking source	Yes	No
Customize Upsell by guest payment method	Yes	No

Feature	ChargeAutomation	SuiteOp
Display Guidebook on Guest Portal	Yes	Yes
Unlimited guides	Yes	Limited
Guide display condition	Yes	No

Feature	ChargeAutomation	SuiteOp
The following DATA are updated to PMS	Yes	Limited
Pre-checkin data	Yes	Yes
Document & ID upload events	Yes	No
Upsell purchases recorded to Invoice	Yes	No
Reservation payment & additional payments	Yes	Limited
Refunds	Yes	Yes
Payment failed events	Yes	No
Security deposit success/failed events	Yes	No
Credit card validation events	Yes	No
Cancellation Fee	Yes	Limited
Date changes	Yes	Yes
Allow terms and conditions complete events to sync to PMS	Yes	No
Customize staff notifications based on events	Yes	No
Pre check-in completed, ID verified, Upsell purchased	Yes	No
Payments, security deposit successful or failed	Yes	No
Template messages	Yes	Limited
API access to third party tools	Yes	No
Zapier integration	Yes	Yes
Smart locks integration	Yes	Limited

Self check-in that integrates with your current hotel software

With ChargeAutomation, we’ve experienced improved cash flow, reduced billing errors, and increased overall productivity. I can confidently say that ChargeAutomation is a game-changer for any business looking to optimize its billing processes. I highly recommend it to fellow entrepreneurs and business leaders seeking a reliable and efficient billing solution.”

Our contactless software integrates with a wide range of hospitality software ensuring that you can access guest data needed for check-in & out from your PMS, OTA & payment gateway.

Book a Demo

FAQ

Check answers to the most common questions about Charge Automation

What is contactless check-in software?

Contactless check-in software allows hotel guests to self check-in online & enter their room without visiting the front-desk or human interaction.

How does contactless check-in work?

Contactless check-in software works by capturing a guest reservation from a hotel PMS and sending a pre check-in link to a guest enabling them to submit their information, documents & making payments.

What is the best time to send a pre-check-in email to a guests?

The best time to send a pre check-in email to guests is a day before check-in or after the booking.

Which hotels use contactless check-in?

Hotels that use contactless check-in software from ChargeAutomation include CozySuites, Wyndham hotels, UpStay & Carzi Contactless

How do you send a pre-check-in link from your PMS?

Find instructions on how to generate a pre-check-in link through your PMS using template URL’s defined in how to send a pre-check-in link from your PMS

What features of contactless check-in are the most popular?

Hotels and short-term rentals often use contactless check-in by ChargeAutomation for ID-check, payment collection, security deposit authorization, selfie verification, gaining guest intelligence, upselling and more.

Can contactless check-in be used for multiple properties?

ChargeAutomation’s contactless check-in solution is built to facilitate the scaling up of your hospitality business with less effort. You may apply the check-in flow for multiple short-term rentals or hotels at once.

Do guests need to download an app to complete the check-in?

Requiring users to download an app dramatically decreases the conversion rate. ChargeAutomation is a completely web-based solution; however, its user-friendly interface creates an app-like experience.

Is data collected via contactless check-in protected?

ChargeAutomation is GDPR and PCI-compliant solution. Personal data security is the cornerstone of our operations.

Can contactless check-in experience be customized?

Yes, you may define what steps contactless check-in should include such as ID-verification, payment collection, security deposit authorization, selfie verification, upselling and more.

ChargeAutomation vs SuiteOp

Product Feature Competitive Analysis

Self check-in that integrates with your current hotel software

FAQ

Related Posts

Enhancing Hospitality in the Digital...

Boostly + ChargeAutomation

Harness The Power of AI:...

Boosting Direct Bookings in Hospitality:...

Preventing Parties: Essential Strategies for...