See why hotels & vacation rentals use Charge Automation’s guest experience software to streamline check-ins, maximize upsells, elevate every stay!
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See why hotels & vacation rentals use Charge Automation’s guest experience software to streamline check-ins, maximize upsells, elevate every stay!
This table is to compare all the features offered by Charge Automation with features offered by the competition.
| Feature | ChargeAutomation | Enso Connect |
|---|---|---|
| Collect Basic Information From single Guest | ||
| Collect ID of Primary Guest | ||
| Collect ID from ALL Guests | ||
| Collect other Information From ALL Guests | ||
| Collect Credit Card Scan | ||
| Collect Selfie Picture | ||
| Rental Agreement | ||
| Chat | ||
| Arrival time & arrival method | ||
| Collect Digital Signature | ||
| Custom Questions | ||
| Acceptance of Terms & Conditions | ||
| Allow multiple terms and conditions | ||
| Checkin by QR code | ||
| Do not collect Passport exception |
| Feature | ChargeAutomation | Enso Connect |
|---|---|---|
| 100% fraud chargeback protection | ||
| Stripe & 120+ payment gateway integration | ||
| Connect to non-stripe payment gateways | ||
| Auto payment collection rule based on channel & property | ||
| Credit card validation rule based on channel & property | ||
| Security deposit rules based on channel & property | ||
| Automatic refund rules | ||
| Split & schedule payments | ||
| Enable automatic extension of security deposit hold by channel | ||
| Enable credit card hold extension for future reservation payment | ||
| Enable manual payment link requests | ||
| Enable manual payment link request with schedule | ||
| Enable manual payment link request with link expiry | ||
| Enable manual payment link request with chargeback protection | ||
| Enable manual payment link request with terms and conditions | ||
| Enable manual payment link request for card holds | ||
| Enable payment page creation | ||
| Enable payment autolink fill integration | ||
| Enable creation of unlimited products | ||
| Enable collection of authorization on payment page | ||
| Enable terms and conditions on payment page |
| Feature | ChargeAutomation | Enso Connect |
|---|---|---|
| Offer Upsells | ||
| Instant upsell purchase | ||
| Upsell by request | ||
| Enable mandatory upsells | ||
| Multiple picture per upsell | ||
| Upsell templates | ||
| Allow one-time upsells | ||
| Allow daily rate upsells | ||
| Upsell reminders | ||
| Upsell by rentals, tags | ||
| Customize Upsell by booking source | ||
| Customize Upsell by guest payment method |
| Feature | ChargeAutomation | Enso Connect |
|---|---|---|
| Display Guidebook on Guest Portal | ||
| Unlimited guides | ||
| Guide display condition |
| Feature | ChargeAutomation | Enso Connect |
|---|---|---|
| The following DATA are updated to PMS | ||
| Pre-checkin data | ||
| Document & ID upload events | ||
| Upsell purchases recorded to Invoice | ||
| Reservation payment & additional payments | ||
| Refunds | ||
| Payment failed events | ||
| Security deposit success/failed events | ||
| Credit card validation events | ||
| Cancellation Fee | ||
| Date changes | ||
| Allow terms and conditions complete events to sync to PMS | ||
| Customize staff notifications based on events | ||
| Pre check-in completed, ID verified, Upsell purchased | ||
| Payments, security deposit successful or failed | ||
| Template messages | ||
| API access to third party tools | ||
| Zapier integration | ||
| Smart locks integration |

Our contactless software integrates with a wide range of hospitality software ensuring that you can access guest data needed for check-in & out from your PMS, OTA & payment gateway.
Check answers to the most common questions about Charge Automation
Contactless check-in software allows hotel guests to self check-in online & enter their room without visiting the front-desk or human interaction.
Contactless check-in software works by capturing a guest reservation from a hotel PMS and sending a pre check-in link to a guest enabling them to submit their information, documents & making payments.
The best time to send a pre check-in email to guests is a day before check-in or after the booking.
Hotels that use contactless check-in software from ChargeAutomation include CozySuites, Wyndham hotels, UpStay & Carzi Contactless
Find instructions on how to generate a pre-check-in link through your PMS using template URL’s defined in how to send a pre-check-in link from your PMS
Hotels and short-term rentals often use contactless check-in by ChargeAutomation for ID-check, payment collection, security deposit authorization, selfie verification, gaining guest intelligence, upselling and more.
ChargeAutomation’s contactless check-in solution is built to facilitate the scaling up of your hospitality business with less effort. You may apply the check-in flow for multiple short-term rentals or hotels at once.
Requiring users to download an app dramatically decreases the conversion rate. ChargeAutomation is a completely web-based solution; however, its user-friendly interface creates an app-like experience.
ChargeAutomation is GDPR and PCI-compliant solution. Personal data security is the cornerstone of our operations.
Yes, you may define what steps contactless check-in should include such as ID-verification, payment collection, security deposit authorization, selfie verification, upselling and more.
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