ChargeAutomation vs Duve

See why hotels & vacation rentals use Charge Automation’s guest experience software to streamline check-ins, maximize upsells, elevate every stay!

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Product Feature Competitive Analysis

This table is to compare all the features offered by Charge Automation with features offered by the competition.

Contactless Online Check-in
Collect Payments Automatically
Upselling
Guest Portal
Application

Feature	ChargeAutomation	Duve
Collect Basic Information From single Guest	Array
Collect ID of Primary Guest	Array
Collect ID from ALL Guests	Array
Collect other Information From ALL Guests	Array
Collect Credit Card Scan	Array
Collect Selfie Picture	Array
Rental Agreement	Array
Chat	Array
Arrival time & arrival method	Array
Collect Digital Signature	Array
Custom Questions	Array
Acceptance of Terms & Conditions	Array
Allow multiple terms and conditions	Array
Checkin by QR code	Array
Do not collect Passport exception	Array

Feature	ChargeAutomation	Duve
100% fraud chargeback protection	Array
Stripe & 120+ payment gateway integration	Array
Connect to non-stripe payment gateways	Array
Auto payment collection rule based on channel & property	Array
Credit card validation rule based on channel & property	Array
Security deposit rules based on channel & property	Array
Automatic refund rules	Array
Split & schedule payments	Array
Enable automatic extension of security deposit hold by channel	Array
Enable credit card hold extension for future reservation payment	Array
Enable manual payment link requests	Array
Enable manual payment link request with schedule	Array
Enable manual payment link request with link expiry	Array
Enable manual payment link request with chargeback protection	Array
Enable manual payment link request with terms and conditions	Array
Enable manual payment link request for card holds	Array
Enable payment page creation	Array
Enable payment autolink fill integration	Array
Enable creation of unlimited products	Array
Enable collection of authorization on payment page	Array
Enable terms and conditions on payment page	Array

Feature	ChargeAutomation	Duve
Offer Upsells	Array
Instant upsell purchase	Array
Upsell by request	Array
Enable mandatory upsells	Array
Multiple picture per upsell	Array
Upsell templates	Array
Allow one-time upsells	Array
Allow daily rate upsells	Array
Upsell reminders	Array
Upsell by rentals, tags	Array
Customize Upsell by booking source	Array
Customize Upsell by guest payment method	Array

Feature	ChargeAutomation	Duve
Display Guidebook on Guest Portal	Array
Unlimited guides	Array
Guide display condition	Array

Feature	ChargeAutomation	Duve
The following DATA are updated to PMS	Array
Pre-checkin data	Array
Document & ID upload events	Array
Upsell purchases recorded to Invoice	Array
Reservation payment & additional payments	Array
Refunds	Array
Payment failed events	Array
Security deposit success/failed events	Array
Credit card validation events	Array
Cancellation Fee	Array
Date changes	Array
Allow terms and conditions complete events to sync to PMS	Array
Customize staff notifications based on events	Array
Pre check-in completed, ID verified, Upsell purchased	Array
Payments, security deposit successful or failed	Array
Template messages	Array
API access to third party tools	Array
Zapier integration	Array
Smart locks integration	Array

Self check-in that integrates with your current hotel software

With ChargeAutomation, we’ve experienced improved cash flow, reduced billing errors, and increased overall productivity. I can confidently say that ChargeAutomation is a game-changer for any business looking to optimize its billing processes. I highly recommend it to fellow entrepreneurs and business leaders seeking a reliable and efficient billing solution.”

Our contactless software integrates with a wide range of hospitality software ensuring that you can access guest data needed for check-in & out from your PMS, OTA & payment gateway.

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FAQ

Check answers to the most common questions about Charge Automation

What is contactless check-in software?

Contactless check-in software allows hotel guests to self check-in online & enter their room without visiting the front-desk or human interaction.

How does contactless check-in work?

Contactless check-in software works by capturing a guest reservation from a hotel PMS and sending a pre check-in link to a guest enabling them to submit their information, documents & making payments.

What is the best time to send a pre-check-in email to a guests?

The best time to send a pre check-in email to guests is a day before check-in or after the booking.

Which hotels use contactless check-in?

Hotels that use contactless check-in software from ChargeAutomation include CozySuites, Wyndham hotels, UpStay & Carzi Contactless

How do you send a pre-check-in link from your PMS?

Find instructions on how to generate a pre-check-in link through your PMS using template URL’s defined in how to send a pre-check-in link from your PMS

What features of contactless check-in are the most popular?

Hotels and short-term rentals often use contactless check-in by ChargeAutomation for ID-check, payment collection, security deposit authorization, selfie verification, gaining guest intelligence, upselling and more.

Can contactless check-in be used for multiple properties?

ChargeAutomation’s contactless check-in solution is built to facilitate the scaling up of your hospitality business with less effort. You may apply the check-in flow for multiple short-term rentals or hotels at once.

Do guests need to download an app to complete the check-in?

Requiring users to download an app dramatically decreases the conversion rate. ChargeAutomation is a completely web-based solution; however, its user-friendly interface creates an app-like experience.

Is data collected via contactless check-in protected?

ChargeAutomation is GDPR and PCI-compliant solution. Personal data security is the cornerstone of our operations.

Can contactless check-in experience be customized?

Yes, you may define what steps contactless check-in should include such as ID-verification, payment collection, security deposit authorization, selfie verification, upselling and more.

ChargeAutomation vs Duve

Product Feature Competitive Analysis

Self check-in that integrates with your current hotel software

FAQ

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