ChargeAutomation + Guest Register Integration (United Kingdom)
ChargeAutomation helps hotels, serviced apartments, and short-term rental hosts in the UK automate the mandatory guest register. The platform streamlines the collection of identity details for both domestic and international travelers.
Statutory Reporting Standards
Authorities: Home Office, Local Police Authorities
In the UK, all accommodation providers must comply with the Immigration (Hotel Records) Order 1972. This requires keeping a record of all guests over the age of 16, including specific details for non-British, Irish, or Commonwealth citizens.
ChargeAutomation automates this by capturing the guest’s full name and nationality during the digital check-in. For international guests, the platform also records passport or ID numbers and the details of the next destination, ensuring every statutory requirement is met without manual intervention.
By using ChargeAutomation, property managers ensure that all records are stored for the legally required 12-month period. This replaces traditional paper “guest books” with a secure, searchable digital archive that is compliant with UK GDPR and Data Protection Acts.
Therefore, hosts can eliminate the risk of missing information and the hassle of manual data entry. Each stay is verified and recorded instantly, giving property managers total confidence that they are meeting Home Office standards while offering guests a modern, contactless arrival.
Book a demo or start for free today to see how ChargeAutomation simplifies guest reporting in the UK—accurate, secure, and fully automated.
