🇦🇪 ChargeAutomation + DTCM HH 2.0 & EMAAR Guest Reporting (Dubai)
Authorities: DTCM HH 2.0, EMAAR
In Dubai, every licensed holiday home and serviced apartment must report guest details to the city’s official tourism systems.
The Department of Tourism and Commerce Marketing (DTCM) manages the Holiday Homes 2.0 platform, while EMAAR oversees reporting for its managed residential and hospitality properties.
Together, these systems form the backbone of Dubai’s regulatory framework for accommodation providers.
ChargeAutomation connects directly to both DTCM HH 2.0 and EMAAR, creating a seamless flow of guest data from check-in to check-out.
Our integration captures each booking, verifies the guest information, and submits it instantly to the correct authority.
Because everything happens automatically, operators can focus on guest experience instead of paperwork.
The system ensures full compliance with Executive Resolution No. 1/2020, which governs guest registration, data management, and record retention for holiday homes in Dubai.
In addition, all information remains securely stored in line with the UAE’s data-protection standards and is easily accessible for audits or inspections.
This automation helps property managers, serviced-apartment operators, and hotel groups stay organised and compliant at all times.
As a result, businesses save valuable time, prevent reporting errors, and meet every DTCM requirement effortlessly.
It also provides clear visibility across multiple properties, improving efficiency in Dubai’s fast-moving hospitality market.
Book a demo or start for free today to see how ChargeAutomation simplifies DTCM and EMAAR guest reporting—fast, accurate, and fully compliant.
