Spain (SES.Hospedajes) – Live

ChargeAutomation automatically submits guest registration details to Policía Nacional or Guardia Civil and synchronises with SES Hospedajes, ensuring full legal compliance with Spain’s national hospitality reporting standards.
ChargeAutomation – Vacation rental payment automation, online check-in, and guest experience software for property managers
Home » Guest Compliance » Spain (SES.Hospedajes) – Live

🇪🇸 ChargeAutomation + Police Reporting Integration (Spain)

ChargeAutomation connects with Spain’s national and regional police systems. It helps hotels, aparthotels, and short-term rentals follow every hospitality rule with ease. The platform makes guest registration fast, safe, and automatic.

Mainland Spain (Except Catalonia and the Basque Country)

Authorities: Policía Nacional, Guardia Civil, SES Hospedajes

In mainland Spain, ChargeAutomation sends each guest’s details straight to the Policía Nacional or Guardia Civil, depending on the property’s area.

The platform creates and encrypts every parte de entrada de viajeros (guest entry form) in full compliance with Ministerio del Interior and SES Hospedajes rules.

Because ChargeAutomation connects directly with the SES Hospedajes API, every arrival is reported automatically. As a result, you save time, avoid typing errors, and stay fully compliant with Real Decreto 933/2021, the law that governs traveller registration.

Therefore, property managers can focus on guests, not paperwork. Each stay is verified and time-stamped instantly, giving complete visibility and control.

Catalonia

Authority: Mossos d’Esquadra

ChargeAutomation – Vacation rental payment automation, online check-in, and guest experience software for property managers

For Catalonia, ChargeAutomation links directly with the Mossos d’Esquadra guest-registration system. It formats and submits guest data automatically, following Decreto 1513/1959 and all later Catalan updates.

In addition, the platform stores each record securely and reports every check-in on time. Property managers also gain confidence that their data follows local security and tourism laws.

Basque Country

Authority: Ertzaintza

ChargeAutomation – Vacation rental payment automation, online check-in, and guest experience software for property managers

In the Basque Country, ChargeAutomation connects with the Ertzaintza, the regional police authority. It generates each parte de entrada de viajeros, sends it automatically, and stores it safely for the legal retention period.

This streamlined process keeps hotels, casas rurales, and short-term rentals in Euskadi fully compliant. It also supports data protection and local privacy standards.


Book a demo or start free today to see how ChargeAutomation automates guest reporting across Spain—simple, fast, and fully compliant.

Registration You Can Rely On

Stay compliant without the guesswork. Our system ensures accurate guest ID submissions, saving you from legal risks and administrative headaches. Spend less time on paperwork and more time creating memorable stays.

Why your vacation rental needs ChargeAutomation

Custom check-in experience

Pre check-in links

Collect ID/Passport

Guest e-Signatures

Boost revenue with upsells

Auto collect payments

Digital guest guidebook

Check-in reminders

Why hosts like you trust ChargeAutomation

  • $160
    Upsell revenue

    Offer personalized upsells during check-in

  • 75%
    Less queues

    Reduce guest queues by using online check-in

  • 30min
    Time savings

    Speed up check-in & booking processes

  • 90%
    Guest satisfaction

    Saving guest time & money will make them happy

  • 100%
    Document handling

    Collect guest documents & signatures online

  • 100%
    Eliminate cash-handling

    Collect payments & security deposit during check-in

Make Compliance Work for You

From reservations to reporting, simplify guest registration with tools designed to grow with your business. Compliance has never been easier. Use smarter systems that work for you without making more work for you.

Easily Manage Guest Registration and Compliance with an All-in-One Tool

Guests receive a personalized check-in link to provide their information quickly without needing apps or complex setups.

Guests upload their IDs and complete biometric verification, ensuring compliance and maintaining security while protecting their privacy.

Required guest data is automatically submitted to local authorities, reducing administrative tasks and ensuring compliance with legal regulations.

The same link becomes a personal guide for guests, providing essential stay details, property info, and personalized upsell opportunities.

ChargeAutomation – Vacation rental payment automation, online check-in, and guest experience software for property managers

Client testimonial

What ChargeAutomation customers are saying about our guest experience software

Andrew
Andrew
UpStay
Read More
ChargeAutomation is easy to use and user friendly, you can surely use the system even if you are a beginner. and the support team are prompt at responding to queries and very informative.
John
John
CozySuites
Read More
We've been using contactless check-in for quite some time already and are really satisfied with how they combined id check, payment collection, terms & conditions and upsells into a single flow. It was easy to implement and guests love the experience.
Erin
Erin
LifeSuites
Read More
Contactless check-in from ChargeAutomation saves so much time for our administrators and we noticed how guest satisfaction improved. 100% recommendation.
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Focus on Hosting, Not Paperwork

With our Automated Guest Registration tool, the weight of compliance is lifted. Say goodbye to tedious compliance tasks with a tool that’s as reliable as you are. Designed to save time and keep you in control. Keep your properties compliant with confidence

FAQ’s

Check answers to the most common questions about ChargeAutomation

Guest registration software automates the process of collecting, verifying, and submitting guest data to local authorities to meet compliance requirements. For example, our tool integrates directly with SES.Hospedajes in Spain, ensuring your property remains compliant.

Guest registration software automates the process of collecting, verifying, and submitting guest information to comply with local regulations. When a reservation is made, guests receive a secure link to upload their details and identification. The system verifies the data, matches it with a selfie for confirmation, and then submits it directly to the appropriate authorities, such as SES.Hospedajes in Spain. This eliminates manual tasks, ensures accuracy, and keeps your property compliant.

Our software collects key required details such as guest names, identification numbers, nationalities, arrival and departure dates. This information is securely transmitted to local authorities as required by law.

Currently, our Guest Registration software supports Spain through SES.Hospedajes. Integrations for Portugal (SIBA-SEF) and Italy (Alloggiati) are coming soon.

Yes, guest screening registration can be integrated with your PMS to automate workflows and simplify the process. Click here to see all of our PMS partners

Our system automatically flags incomplete submissions, prompting guests to provide the necessary details before their check-in is finalized.

No, requiring users to download an app dramatically decreases the conversion rate. ChargeAutomation is a completely web-based solution; however, its user-friendly interface creates an app-like experience.

Not at all. The tool is designed to be user-friendly and fully automated. Hosts can set it up and let the system handle the rest without additional effort.

Yes, ChargeAutomation is GDPR and PCI-compliant solution. Personal data security is the cornerstone of our operation.

Sign up for a 7-day free trial and import your properties into the system.

Select a property, enable the legal authority reporting options, and enter your credentials for the relevant authority. Once set up, you can copy these settings to all applicable properties. Guest data will then be automatically submitted to the appropriate reporting authorities, ensuring compliance with ease.

Starting at just $4/month

100% free to try with no monthly contract

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