Portugal (SIBA) – Live

Guest data collected through ChargeAutomation is securely transmitted to Serviço de Estrangeiros e Fronteiras (SEF), automating the mandatory reporting of all foreign guest registrations.
ChargeAutomation – Vacation rental payment automation, online check-in, and guest experience software for property managers
Home » Guest Compliance » Portugal (SIBA) – Live

🇵🇹 ChargeAutomation + SEF / SIBA Guest Reporting (Portugal)

Authority: Serviço de Estrangeiros e Fronteiras (SEF) via SIBA

In Portugal, every accommodation provider must report all foreign guest details to the Serviço de Estrangeiros e Fronteiras (SEF) through its SIBA online platform.

This national system supports immigration control and tourism regulation, making accurate reporting a legal requirement for hotels, guesthouses, and local lodgings (alojamento local).

ChargeAutomation connects directly with SIBA to make this process simple and fully automatic.

The platform gathers guest information at check-in, verifies document types, and submits the registration form within the mandatory three-day period.

Because everything happens digitally, property managers can meet SEF obligations quickly and without manual uploads.

Our integration supports both individual and group registrations and stores every confirmation for future audits.

In addition, ChargeAutomation checks each file before submission to reduce errors and improve data quality.

This ensures complete compliance with Law 23/2007 and Ordinance 287/2007, which define how accommodation reporting must be carried out for tourism and immigration control.

Furthermore, all records remain encrypted and stored safely for the legal retention period, ensuring GDPR-level privacy.

As a result, Portuguese hotels and lodging operators save time, prevent mistakes, and guarantee that every guest is properly reported to SEF.

They also enjoy a smoother, paper-free workflow that improves accuracy and builds trust with the authorities.


Book a demo or start for free today to see how ChargeAutomation automates guest reporting in Portugal—fast, secure, and fully compliant.

Registration You Can Rely On

Stay compliant without the guesswork. Our system ensures accurate guest ID submissions, saving you from legal risks and administrative headaches. Spend less time on paperwork and more time creating memorable stays.

Why your vacation rental needs ChargeAutomation

Custom check-in experience

Pre check-in links

Collect ID/Passport

Guest e-Signatures

Boost revenue with upsells

Auto collect payments

Digital guest guidebook

Check-in reminders

Why hosts like you trust ChargeAutomation

  • $40
    Upsell revenue

    Offer personalized upsells during check-in

  • 50%
    Guest queues

    Reduce guest queues by using online check-in

  • 30min
    Time savings

    Speed up check-in & booking processes

  • 75%
    Guest satisfaction

    Saving guest time & money will make them happy

  • 100%
    Document handling

    Collect guest documents & signatures online

  • 100%
    Eliminate cash-handling

    Collect payments & security deposit during check-in

Make Compliance Work for You

From reservations to reporting, simplify guest registration with tools designed to grow with your business. Compliance has never been easier. Use smarter systems that work for you without making more work for you.

Easily Manage Guest Registration and Compliance with an All-in-One Tool

Guests receive a personalized check-in link to provide their information quickly without needing apps or complex setups.

Guests upload their IDs and complete biometric verification, ensuring compliance and maintaining security while protecting their privacy.

Required guest data is automatically submitted to local authorities, reducing administrative tasks and ensuring compliance with legal regulations.

The same link becomes a personal guide for guests, providing essential stay details, property info, and personalized upsell opportunities.

ChargeAutomation – Vacation rental payment automation, online check-in, and guest experience software for property managers

Client testimonial

What ChargeAutomation customers are saying about our guest experience software

Andrew
Andrew
UpStay
Read More
ChargeAutomation is easy to use and user friendly, you can surely use the system even if you are a beginner. and the support team are prompt at responding to queries and very informative.
John
John
CozySuites
Read More
We've been using contactless check-in for quite some time already and are really satisfied with how they combined id check, payment collection, terms & conditions and upsells into a single flow. It was easy to implement and guests love the experience.
Erin
Erin
LifeSuites
Read More
Contactless check-in from ChargeAutomation saves so much time for our administrators and we noticed how guest satisfaction improved. 100% recommendation.
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Focus on Hosting, Not Paperwork

With our Automated Guest Registration tool, the weight of compliance is lifted. Say goodbye to tedious compliance tasks with a tool that’s as reliable as you are. Designed to save time and keep you in control. Keep your properties compliant with confidence

FAQ’s

Check answers to the most common questions about ChargeAutomation

Guest registration software automates the process of collecting, verifying, and submitting guest data to local authorities to meet compliance requirements. For example, our tool integrates directly with SES.Hospedajes in Spain, ensuring your property remains compliant.

Guest registration software automates the process of collecting, verifying, and submitting guest information to comply with local regulations. When a reservation is made, guests receive a secure link to upload their details and identification. The system verifies the data, matches it with a selfie for confirmation, and then submits it directly to the appropriate authorities, such as SES.Hospedajes in Spain. This eliminates manual tasks, ensures accuracy, and keeps your property compliant.

Our software collects key required details such as guest names, identification numbers, nationalities, arrival and departure dates. This information is securely transmitted to local authorities as required by law.

Currently, our Guest Registration software supports Spain through SES.Hospedajes. Integrations for Portugal (SIBA-SEF) and Italy (Alloggiati) are coming soon.

Yes, guest screening registration can be integrated with your PMS to automate workflows and simplify the process. Click here to see all of our PMS partners

Our system automatically flags incomplete submissions, prompting guests to provide the necessary details before their check-in is finalized.

No, requiring users to download an app dramatically decreases the conversion rate. ChargeAutomation is a completely web-based solution; however, its user-friendly interface creates an app-like experience.

Not at all. The tool is designed to be user-friendly and fully automated. Hosts can set it up and let the system handle the rest without additional effort.

Yes, ChargeAutomation is GDPR and PCI-compliant solution. Personal data security is the cornerstone of our operation.

Sign up for a 7-day free trial and import your properties into the system.

Select a property, enable the legal authority reporting options, and enter your credentials for the relevant authority. Once set up, you can copy these settings to all applicable properties. Guest data will then be automatically submitted to the appropriate reporting authorities, ensuring compliance with ease.

Starting at just $4/month

100% free to try with no monthly contract

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