Bulgaria (ESTI) – Live

Through direct integration with ESTI (Unified Tourist Information System), ChargeAutomation handles identity reporting and registration for both the Ministry of Tourism and the Ministry of Interior.
ChargeAutomation – Vacation rental payment automation, online check-in, and guest experience software for property managers

ChargeAutomation + ESTI Guest Reporting (Bulgaria)

ChargeAutomation is fully integrated with Bulgaria’s national ESTI (ЕСТИ) system. This platform is mandatory for all hotels, guest houses, and short-term rentals to track tourist flow and ensure national security.

National Reporting Standards

Authority: ESTI (Ministry of Tourism), Ministry of Interior In Bulgaria, accommodation providers must report every guest to the national authorities. The ESTI system, managed by the Ministry of Tourism, handles both statistical reporting and immigration control.

ChargeAutomation connects directly to the system and automates every step of the reporting process. The platform collects guest identity information, checks residency status, and sends the required data to ESTI in real-time.

Because submissions happen automatically, managers no longer need to manually enter data into the government portal or upload files. Our integration follows every rule in the Bulgarian Tourism Act, ensuring that each registration meets the country’s legal standards.

All guest-entry records are timestamped, securely stored, and easy to audit for transparency. In addition, ChargeAutomation validates data before transmission, which reduces errors and improves compliance accuracy.

As a result, hotels and rental operators save time and maintain complete control over guest reporting, avoiding heavy fines for late or incorrect submissions.


Book a demo or start for free today to see how ChargeAutomation simplifies guest reporting via ESTI—accurate, secure, and fully automated.

Registration You Can Rely On

Stay compliant without the guesswork. Our system ensures accurate guest ID submissions, saving you from legal risks and administrative headaches. Spend less time on paperwork and more time creating memorable stays.

Why your vacation rental needs ChargeAutomation

Custom check-in experience

Pre check-in links

Collect ID/Passport

Guest e-Signatures

Boost revenue with upsells

Auto collect payments

Digital guest guidebook

Check-in reminders

Why hosts like you trust ChargeAutomation

  • $40
    Upsell revenue

    Offer personalized upsells during check-in

  • 50%
    Guest queues

    Reduce guest queues by using online check-in

  • 30min
    Time savings

    Speed up check-in & booking processes

  • 75%
    Guest satisfaction

    Saving guest time & money will make them happy

  • 100%
    Document handling

    Collect guest documents & signatures online

  • 100%
    Eliminate cash-handling

    Collect payments & security deposit during check-in

Make Compliance Work for You

From reservations to reporting, simplify guest registration with tools designed to grow with your business. Compliance has never been easier. Use smarter systems that work for you without making more work for you.

Easily Manage Guest Registration and Compliance with an All-in-One Tool

Guests receive a personalized check-in link to provide their information quickly without needing apps or complex setups.

Guests upload their IDs and complete biometric verification, ensuring compliance and maintaining security while protecting their privacy.

Required guest data is automatically submitted to local authorities, reducing administrative tasks and ensuring compliance with legal regulations.

The same link becomes a personal guide for guests, providing essential stay details, property info, and personalized upsell opportunities.

ChargeAutomation – Vacation rental payment automation, online check-in, and guest experience software for property managers

Client testimonial

What ChargeAutomation customers are saying about our guest experience software

Andrew
Andrew
UpStay
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ChargeAutomation is easy to use and user friendly, you can surely use the system even if you are a beginner. and the support team are prompt at responding to queries and very informative.
John
John
CozySuites
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We've been using contactless check-in for quite some time already and are really satisfied with how they combined id check, payment collection, terms & conditions and upsells into a single flow. It was easy to implement and guests love the experience.
Erin
Erin
LifeSuites
Read More
Contactless check-in from ChargeAutomation saves so much time for our administrators and we noticed how guest satisfaction improved. 100% recommendation.
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Focus on Hosting, Not Paperwork

With our Automated Guest Registration tool, the weight of compliance is lifted. Say goodbye to tedious compliance tasks with a tool that’s as reliable as you are. Designed to save time and keep you in control. Keep your properties compliant with confidence

FAQ’s

Check answers to the most common questions about ChargeAutomation

Guest registration software automates the process of collecting, verifying, and submitting guest data to local authorities to meet compliance requirements. For example, our tool integrates directly with SES.Hospedajes in Spain, ensuring your property remains compliant.

Guest registration software automates the process of collecting, verifying, and submitting guest information to comply with local regulations. When a reservation is made, guests receive a secure link to upload their details and identification. The system verifies the data, matches it with a selfie for confirmation, and then submits it directly to the appropriate authorities, such as SES.Hospedajes in Spain. This eliminates manual tasks, ensures accuracy, and keeps your property compliant.

Our software collects key required details such as guest names, identification numbers, nationalities, arrival and departure dates. This information is securely transmitted to local authorities as required by law.

Currently, our Guest Registration software supports Spain through SES.Hospedajes. Integrations for Portugal (SIBA-SEF) and Italy (Alloggiati) are coming soon.

Yes, guest screening registration can be integrated with your PMS to automate workflows and simplify the process. Click here to see all of our PMS partners

Our system automatically flags incomplete submissions, prompting guests to provide the necessary details before their check-in is finalized.

No, requiring users to download an app dramatically decreases the conversion rate. ChargeAutomation is a completely web-based solution; however, its user-friendly interface creates an app-like experience.

Not at all. The tool is designed to be user-friendly and fully automated. Hosts can set it up and let the system handle the rest without additional effort.

Yes, ChargeAutomation is GDPR and PCI-compliant solution. Personal data security is the cornerstone of our operation.

Sign up for a 7-day free trial and import your properties into the system.

Select a property, enable the legal authority reporting options, and enter your credentials for the relevant authority. Once set up, you can copy these settings to all applicable properties. Guest data will then be automatically submitted to the appropriate reporting authorities, ensuring compliance with ease.

Starting at just $4/month

100% free to try with no monthly contract

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