Cloudbeds Review 2026: Features, Pricing, and How It Works
Cloudbeds is an all-in-one hospitality management platform. Over 26,000 properties in 150 countries use it, from boutique hotels to hotel groups with many sites. If you are comparing PMS options, you need to know what Cloudbeds includes. You also need to know what it leaves to a separate payment automation tool. This review covers both.
It breaks down Cloudbeds' core features and its pricing. It also shows where ChargeAutomation's payment and guest verification layer fits alongside it.
Key Takeaways
Cloudbeds is an all-in-one hospitality platform. Tens of thousands of properties in 150 countries use it.
It combines a PMS, channel management, a booking engine, and revenue tools on one data model.
Pricing grows with property size and the modules a property uses.
ChargeAutomation links directly with Cloudbeds. It adds payment automation, guest verification, and security deposits.
Payments run through 130+ gateways with built-in fraud protection. They sync back to the Cloudbeds reservation.
What Does Cloudbeds Include?
Cloudbeds combines a PMS, channel management, a booking engine, payments, and revenue tools on one data model. It also has a built-in unified inbox and an open API for outside tools. It serves everyone from single boutique hotels to large hotel groups.
Users often praise its reports and channel sync. But deeper payment automation is most often handled by partners, not built in. This covers security deposits, guest ID verification, and automatic retries.
One PMS, channel manager, and booking engine
Built-in unified inbox for guest messages
Revenue tools and demand forecasts
Open API and a marketplace of outside tools
How Does Cloudbeds Pricing Work?
Cloudbeds prices by property size and feature tier. Costs grow as a property adds modules like the booking engine or revenue tools. Larger groups with many properties most often agree on custom pricing, not a fixed public rate.
Because pricing is modular, your total cost depends on which Cloudbeds features you use. To compare quotes, first confirm which modules are included.
Pricing grows with property size and modules used
Booking engine and revenue tools are priced separately
Custom pricing is typical for groups with many properties
Confirm which modules are included before you compare quotes
Full and partial payments synced to the reservation
Guest ID verification and signed agreements before check-in
Security deposits pre-authorized and released automatically
130+ payment gateways with built-in fraud protection
Frequently Asked Questions
What is Cloudbeds used for?
Cloudbeds is an all-in-one hospitality management platform. It combines a PMS, channel management, a booking engine, and revenue tools for hotels and hotel groups.
Does Cloudbeds include payment automation and security deposits?
Cloudbeds includes payment processing. But deeper automation, like security deposit pre-authorization and guest ID verification, most often comes from partners like ChargeAutomation.
How much does Cloudbeds cost?
Pricing grows with property size and the modules you use. Larger groups most often agree on custom pricing rather than a fixed public rate.
Can ChargeAutomation connect to an existing Cloudbeds account?
Yes. ChargeAutomation links directly with Cloudbeds. It adds automated payments, guest verification, and security deposits, and you do not need to change your PMS.
What payment gateways work with Cloudbeds through ChargeAutomation?
ChargeAutomation links Cloudbeds to 130+ payment gateways with built-in fraud protection. That goes beyond what Cloudbeds offers on its own.